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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43821 reviews)

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4.95

Based on 43,821 reviews, last reviewed 15th Mar 2025

23362% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls h... Read more Reviewed on: 15th March 2025

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43821)

Review of the Chase Bank, Current Account:

Excellent customer service and extremely easy to use...

Excellent customer service and extremely easy to use app Reviewed on: 15th February 2024

Great customer service

It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls have been dealt with politely and promptly by the first person I have spoken to. Reviewed on: 15th March 2025

Can’t fault banking process.

Can’t fault banking process. The app is so easy to use. Reviewed on: 15th March 2025

Reduction in cashback and interest rate

Reduction in cashback and interest rate Reviewed on: 15th March 2025

Chase bank gives me more money rewards than any bank...

Chase bank gives me more money rewards than any bank I have been with and that’s out of 8 banks. Their customer service online is quick and actually resolves problems. Reviewed on: 14th March 2025

Customer Services is ON it

I was having an issue with their banking app and contacted customer service VIA text, and the issue was resolved in no time. Reviewed on: 14th March 2025

Great service and great rates.

Great service and great rates. A bit gutted that they are soon to change as won't be as good. Reviewed on: 14th March 2025

Excellent service and bank.

Excellent service and bank. Very smooth and easy to use it. Great! Reviewed on: 14th March 2025

Best online banking’s was the most simplest then the...

Best online banking’s was the most simplest then the rest of the banks & great rewards every time ur spending money with the banker Reviewed on: 14th March 2025

chase is so easy to use and rewarding

chase is so easy to use and easy to apply for an account. the rewards i have got since opening my account are brilliant and im doing nothing different from other accounts ive had. ive told all my family to get a chase account. Reviewed on: 14th March 2025

Poor cash back and savings rates

Poor cashback offers after latest cut (death by 1000 cuts!). Savings rate also reduced, disappointed. Reviewed on: 14th March 2025

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