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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,555 reviews, last reviewed 8th Feb 2025
10621% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Fast Replies and Issues Resolved fast Any issues with the banking app have been resolved and I always get a reply back from their chat Reviewed on: 8th February 2025
Jason W's avatar
Jason W

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald
Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39555)

Review of the Chase Bank, Current Account:

Great customer service.

5
Great customer service. Advisers are knowledgeable, polite, efficient and nothing is too much trouble. Response times are fabulous - hardly ever wait long for your call to. E answered. Additionally, the chase app is super customer friendly. Easy to navigate, and I love the Nutmeg financial advice option. Reviewed on: 30th May 2024
catherine warrener's avatar
catherine warrener

Great customer service.

5
Great customer service. Always easy to speak to a real person and agents are always incredibly helpful. Account info is easy to access and understand. App is great to use. Reviewed on: 8th February 2025
EMD's avatar
EMD

Excellent for travelling.

5
Excellent for travelling. Great exchange rate. Low fees. Simple product. No hidden fees and good fraud prevention. I find my other banks to do overkill. Reviewed on: 8th February 2025
Scott 's avatar
Scott

Very secure, modern and innovative.

5
Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025
Ghazi's avatar
Ghazi

Easy to use and great customer service.

5
Easy to use and great customer service. Reviewed on: 7th February 2025
David C's avatar
David C

Great banking experience

5
Great customer service. Great products - 1% cashback in spending, free to use overseas, and linked round up account with 5% interest Reviewed on: 7th February 2025
Claire Blythen's avatar
Claire Blythen

Chase is good for everyday spending

5
Chase app is very user friendly. The 1% cash back reward on everyday spending is an attractive proposition. And the round-up savings feature with bonus interest rates is ingenious in helping people to save! Reviewed on: 7th February 2025
Wan L's avatar
Wan L

Great bank, great rates, great app

5
Great bank, great rates, great app Reviewed on: 7th February 2025
Connor P's avatar
Connor P

app is easy to use, with good features

5
app is easy to use, with good features Reviewed on: 7th February 2025
Karen H's avatar
Karen H

Just love how easy it is to access and any problems...

5
Just love how easy it is to access and any problems or enquiries are dealt with swiftly. From moving between savings and current accounts to adding payees. Reviewed on: 7th February 2025
patricia hughes's avatar
patricia hughes

User friendly app and very good customer service

5
User friendly app and very good customer service Reviewed on: 7th February 2025
Geo's avatar
Geo

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