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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Brilliant and efficient

I moved to Chase Bank following a recommendation and am very pleased I did. Their website is brilliant and as a first time user found them very easy to transition to! Reviewed on: 5th April 2023

Great service

When I have needed help they have responded quickly . Great App . No fees abroad and Great savings rate that is flexible. Nothing not to like Reviewed on: 5th April 2023

Excellent customer service

Easy to use app, really simple to keep track of spending and rewards earned Reviewed on: 5th April 2023

Excellent service

Reliable great service and excellent value for currencey exchange Reviewed on: 5th April 2023

Straightforward

Everything was easy and straightforward to set up and operate. Continues the same. Love being able to use my card abroad at no extra charge. Reviewed on: 5th April 2023

Great service and app

Chase offers great interest rates and incentives like cash back and round up. Transactions show on the app instantly so you can stay in control of your finances. Reviewed on: 5th April 2023

Great Bank

Great app, very user friendly and easy to use. Would highly recommend chase Reviewed on: 5th April 2023

The Absolute Best UK Bank!

Been a Chase customer for just under a year! The best decision I ever did was switch to Chase. Excellent and Easy to use app. Which has the best features of any bank I've ever used. Great tools for money management and most importantly Saving! Great interest rates on their saving accounts. Push notifications for instant messages on transactions in real time. For both Card & DD payments and even credits. Payment reminders notifications too! All they to do now, is get the Post Office on-board so that Chase Customers can do basic banking through them. Like Cash deposits using their debit cards. And then, I'll go as far as to say.... Chase will be the 'perfect' UK bank. Reviewed on: 5th April 2023

Brilliant easy banking

Banking on an app that does it all, savings and banking in one app, easy to use decent interest, no hard sell.. Reviewed on: 5th April 2023

Best App

well done Chase bank , highly recommend Reviewed on: 5th April 2023

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