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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Love chase bank

It's so easy to use. You can keep track of all your transactions Reviewed on: 5th April 2023

Best UK Bank in 50 years

Easy to deal with at all times both in the app or from customer service if required. Recognises the the customer as a client and respects that money can be saved too with a market leading interest rate in addition to rewarding the use of the everyday transactions. Reviewed on: 5th April 2023

Excellent.easy service

Excellent service and easy to use everyday Reviewed on: 5th April 2023

easiest bank i have ever had

very pleased with products that have been offered over the past year Reviewed on: 5th April 2023

Best current account!

Happy with the automatic round up and interest rate. I also loved the digital card issuance. It enabled me to start using my card while being abroad for a couple of months. Reviewed on: 5th April 2023

First rate.

Great customer service and intuitive digital account that is very easy to use and good value rewards. Reviewed on: 5th April 2023

Best banking service and app ever.

Chase is really user friendly, convenient, quick, and great cash back banking app I have ever used. Reviewed on: 5th April 2023

Fantastic

I had an unfortunate experience with a scam involving my wedding plans. Your customer service was outstanding and the advisor (Amy) who dealt with it went above and beyond in my estimation. Have recommended you as bank to many people. Reviewed on: 5th April 2023

Great banking app. Simple and easy to use

I love the Chase app. It's very clear and easy to understand. Good notifications and chat function if needed. It's nice to see they regularly up their interest rate too. Reviewed on: 5th April 2023

Easy to use

Love the app. Love the instance message when a transaction is made. Love the 1% Reviewed on: 5th April 2023

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