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Chase Bank: Current Account reviews

4.95
Based on 43,785 reviews, last reviewed 10th Mar 2025
23258% increase in 5 star reviews
in the past 90 days
2800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

EXCELLENT CHASE Very easy to set up and use. So good to be able to use abroad as no currency really needed in advance Reviewed on: 10th March 2025
J M's avatar
J M

Latest lowest rating:

1

Cancelled the only reason I joined, 1% casback Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025
Rob's avatar
Rob

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43785)

Review of the Chase Bank, Current Account:

Limited account help but easy to use app and very go...

4
Limited account help but easy to use app and very good cashback option Reviewed on: 12th February 2025

JUST GOOD SERVICE!

5
JUST GOOD SERVICE!!! PLEASED WITH THE CALL CENTER BASED IN SCOTLAND! Reviewed on: 8th March 2025

Cuts on Cashback Offer.

4
I have been a Chase Bank customer for about two years and it was an amazing Current Account to have which set it out so different from other current accounts with great offers like the cashback offers when shopping etc. But since it has cut its cashback offers on the current account it is just the same as other current accounts. It could have kept some of the offers like all shopping and eating out as part of the cashback offer with cutting the shopping abroad but too drastic a cut in offers. Still a good bank account to have for use when travelling abroad. I would have given Chases Bank Current account higher ratings and would have recommended it to friends and family a mark of ten but not due to cuts in cashback offer. Reviewed on: 8th March 2025

I would highly recommend Chase.

5
Chase is great for saving money and getting cashback on debit card purchases Reviewed on: 8th March 2025

Unwelcome Changes Afoot

3
Initially, I was really impressed with the Chase Current Account, however, the recent announced changes to their saver interest rate and cashback are making me think twice about keeping my account. This is a shame because Chase was my go to bank for spending but I think I will switch elsewhere. Reviewed on: 8th March 2025

Its' really great.

5
Its' really great. It has the modern design on the cards. Chase doesn't just follow the traditional way. They digitalized and designed new, modern and convenient ways for customers. Reviewed on: 8th March 2025

Love Chase

5
Love the Chase app, allowing me to keep an eye on the state of my current account finances and letting me know what is spent on the card almost immediately it is spent. Other communications are timely and good, Chase card is my go-to when travelling abroad, unlike other cards I've used, the exchange rate is fair and transparent Reviewed on: 8th March 2025

Very happy with my chase bank account, excellent cas...

5
Very happy with my chase bank account, excellent cash back offers and very easy to manage on the app. Reviewed on: 8th March 2025

Best Online Bank

5
I opened up a Chase account a year ago or so and had minor problems with my finances, their customer service team was outstanding, done what they could and the best part about the bank, even if it’s all online, I got £130 in rewards for everyday spending. Couldn’t fault them whatsoever Reviewed on: 7th March 2025

Best current account I've used

4
Everything you need from a current account, plus 1% cashback on purchases. What else can I ask for? Reviewed on: 7th March 2025

Good customer service

5
Excellent customer services the staff responded to all queries in good manner and the staff resolved and sorted any problems with the account about debits and credits , they speak clearly and also gave consideration about the speed of the conversation and take time to explain all matters with good manners Reviewed on: 7th March 2025

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