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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39569 reviews)

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4.95

Based on 39,569 reviews, last reviewed 8th Feb 2025

10684% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

excellent service, efficient to fix the errors excellent service, efficient to fix the errors Reviewed on: 8th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39569)

Review of the Chase Bank, Current Account:

Customer focused

Good customer service, brilliant little app, secure debit card. Reviewed on: 17th March 2023

Excellent service

Excellent service, like that they take security seriously and carry out safety checks Reviewed on: 8th February 2025

Excellent Bank

The Chase Bank App is so intuitive to use. Making taking care of your money easy. The individual savings pots mean that you can allocate money to separate ideas and also quick and easy to transfer into the current account when needed. Just a shame it has reduced it's interest lately. Reviewed on: 8th February 2025

Easy-to-use app with helpful features

The Chase banking app is easy to use and has loads of helpful and time-saving features including the ability to easily see monthly spending across categories and retailers. This feature also makes it simple to compare specific expenses month by month. Chase also offers cashback and round up options which help me make more of my money and allows me to save money easier. Reviewed on: 8th February 2025

Someday to use and great for travelling

Someday to use and great for travelling Reviewed on: 8th February 2025

Fast Replies and Issues Resolved fast

Any issues with the banking app have been resolved and I always get a reply back from their chat Reviewed on: 8th February 2025

Easy to use, flexible and good rates.

Easy to use, flexible and good rates. Clear communication was easy to set up, no negatives so far. Reviewed on: 8th February 2025

We love our Chase accounts

We love our Chase accounts for the flexibility it gives us in using different pots, moving money between accounts, use abroad and the cash back. Such a good value product all round. Reviewed on: 8th February 2025

Easy straight forward banking I have needed to conta...

Easy straight forward banking I have needed to contact them everything was sorted quickly and easily Reviewed on: 8th February 2025

Very happy with the fx & cash back

Very happy with the fx & cash back Reviewed on: 8th February 2025

Just an amazing bank.

Just an amazing bank. Customer service is excellent and any queries sorted out straight away. No charges when using your account abroad is great too Reviewed on: 8th February 2025

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