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Chase Bank: Current Account reviews

4.95
Based on 43,791 reviews, last reviewed 11th Mar 2025
23273% increase in 5 star reviews
in the past 90 days
2800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

1% cash back and good exchange rate on foreign trans... 1% cash back and good exchange rate on foreign transactions Reviewed on: 11th March 2025
K K's avatar
K K

Latest lowest rating:

1

Cancelled the only reason I joined, 1% casback Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025
Rob's avatar
Rob

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43791)

Review of the Chase Bank, Current Account:

Great for cashback

5
I love this current account for the 1% cashback on spending and 5% interest on round-ups. The ability to open separate sub-accounts is great for budgeting. However, I do not like the fact that the card has no details on it, it's all in the app which can be inconvenient Reviewed on: 10th April 2023

Great bank

3
Great bank, no major issues apart from slow support at times. Reviewed on: 9th March 2025

Excellent response times and easy to understand app

5
Excellent response times and easy to understand app Reviewed on: 9th March 2025

I love Chase's range of incentives that rewards spen...

5
I love Chase's range of incentives that rewards spending, such as high interest rates and round up features, as well as the ease of use of their app. Reviewed on: 9th March 2025

From start to finish hassle free.

5
From start to finish hassle free. Reviewed on: 9th March 2025

Works so easily.

5
Works so easily. No worries. Everything to see so easily Reviewed on: 9th March 2025

Good cashback

5
Easy to set up, easy to get cashback. Reviewed on: 8th March 2025

JUST GOOD SERVICE!

5
JUST GOOD SERVICE!!! PLEASED WITH THE CALL CENTER BASED IN SCOTLAND! Reviewed on: 8th March 2025

Cuts on Cashback Offer.

4
I have been a Chase Bank customer for about two years and it was an amazing Current Account to have which set it out so different from other current accounts with great offers like the cashback offers when shopping etc. But since it has cut its cashback offers on the current account it is just the same as other current accounts. It could have kept some of the offers like all shopping and eating out as part of the cashback offer with cutting the shopping abroad but too drastic a cut in offers. Still a good bank account to have for use when travelling abroad. I would have given Chases Bank Current account higher ratings and would have recommended it to friends and family a mark of ten but not due to cuts in cashback offer. Reviewed on: 8th March 2025

I would highly recommend Chase.

5
Chase is great for saving money and getting cashback on debit card purchases Reviewed on: 8th March 2025

Unwelcome Changes Afoot

3
Initially, I was really impressed with the Chase Current Account, however, the recent announced changes to their saver interest rate and cashback are making me think twice about keeping my account. This is a shame because Chase was my go to bank for spending but I think I will switch elsewhere. Reviewed on: 8th March 2025

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