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Chase Bank: Current Account reviews

4.95
Based on 39,555 reviews, last reviewed 8th Feb 2025
10621% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Fast Replies and Issues Resolved fast Any issues with the banking app have been resolved and I always get a reply back from their chat Reviewed on: 8th February 2025
Jason W's avatar
Jason W

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39555)

Review of the Chase Bank, Current Account:

There's just something that stops me using it!

3
There's just something that stops me using the app to its full extent. I go through the rigmarole of putting £1500 in each month, but then I just go back to using First Direct for my day to day spending! I don't know what it is - the brand maybe? Reviewed on: 23rd August 2024

Great bank and customer service

5
Great account, I have current and savings accounts. Love the pots and how easy it is to access them and transfer money between them. Spoken to their customer service multiple times and they are always friendly and quick to answer. Reviewed on: 6th February 2025

Easy to use app.

5
Easy to use app. Great customer service. Reviewed on: 6th February 2025

I highly recommend Chase, especially for its benefit...

5
I highly recommend Chase, especially for its benefits such as cashback and round up interest. Reviewed on: 6th February 2025

A great Bank

5
Easy to use, and never lets you down. When i had trouble with goods i hadnt received they helped me. Reviewed on: 6th February 2025

Chase does what out says.

5
Chase does what out says. Is easy to use, do transactions and the app is great Reviewed on: 6th February 2025

Great Bank

5
Great bank for everyday use so easy to use Reviewed on: 6th February 2025

Chase accounts are the ones to go to.

5
Easy to use app. All very clear. Great service. Reviewed on: 6th February 2025

great to use

5
easy to use and contact when required - always provide a prompt response Reviewed on: 6th February 2025

Chase has an amazing app that is easy to navigate...

5
Chase has an amazing app that is easy to navigate Reviewed on: 6th February 2025

The app is great, interest rates are great and every...

5
The app is great, interest rates are great and everything is so great I’ve never really needed their customer service Reviewed on: 6th February 2025

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