Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39665 reviews)

View other Chase Bank products

4.95

Based on 39,664 reviews, last reviewed 19th Feb 2025

12500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Overall a great service provider, best bank I’ve used. Overall a great service provider, best bank I’ve used. Reviewed on: 19th February 2025

Latest lowest rating:

1

Disappointed I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their cu... Read more Reviewed on: 14th February 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39665)

Review of the Chase Bank, Current Account:

Nothing wrong to say, good service, great and easy a...

Nothing wrong to say, good service, great and easy app to use Reviewed on: 15th February 2024

Excellent account.

Excellent account. Clear information that is easy to navigate and find what you are looking for. Reviewed on: 14th February 2025

Excellent all round and competive new app.

Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Disappointed

I’ve been a Chase customer for a while, but their products have become ridiculously expensive with fees creeping in everywhere. What’s worse, their customer support is going downhill every single day—long wait times, unhelpful reps, and zero accountability. It feels like they care more about squeezing money out of customers than actually providing good service. Disappointed. Reviewed on: 14th February 2025

Love the cashback.

Love the cashback. Easy transfer between my accounts. Had my phone stolen in Spain and the team were so helpful and friendly. Reviewed on: 14th February 2025

Excellent bank with good cash back rate

Excellent bank with good cash back rate Reviewed on: 13th February 2025

The smartphone app is intuitive to use and has very...

The smartphone app is intuitive to use and has very little downtime compared to other banks. The round-up and cashback features are nice perks. An auto top-up feature for moving money between savings and current accounts would be a nice addition to the service. Reviewed on: 13th February 2025

Excellent app and bonus rewards.

The Chase app is really easy to use and the cashback rewards are very appealing. Reviewed on: 13th February 2025

Just does what it says on the tin

Just does what it says on the tin Reviewed on: 13th February 2025

The app is so easy to use, customer service is excel...

The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Easy to use.

Easy to use. Clear. Interest on monies. Straight forward support from customer services. Reviewed on: 13th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Smile Bank 3.77 from 101 reviews
Student Bank Account
from HSBC 3.24 from 19 reviews
Current Account
from Algbra 3.24 from 2 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub