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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37461 reviews)

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4.95

Based on 37,461 reviews, last reviewed 27th Nov 2024

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Whenever I need help a human help would respond with... Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37461)

Review of the Chase Bank, Current Account:

Very helpful staff and quick response times.

Very helpful staff and quick response times. The staff make you feel that your call is very important to them and do their best to resolve any queries you have as quickly as possible. Reviewed on: 16th February 2024

I have been with Chase a number of years now.

I have been with Chase a number of years now. Great easy to navigate app and very good rewards and interest rates. Customer service is excellent and spending abroad with my card with no fees .... fantastic ! Reviewed on: 30th August 2024

Great bank.

Great bank. Excellent interest rates. Love the way you can separate your savings plus have scheduled payments go from your savings plus no charge for transactions abroad. Reviewed on: 28th August 2024

Easy and excellent cashback perk

Very easy app to use. Love the fact you get cashback on all spending in the first year. Reviewed on: 26th August 2024

1% intrest on current account with cashback on spend...

1% intrest on current account with cashback on spending whats not to like Reviewed on: 25th August 2024

Good account but poor service.

Good account but poor service. I still recommend it though. Reviewed on: 24th August 2024

There's just something that stops me using it!

There's just something that stops me using the app to its full extent. I go through the rigmarole of putting £1500 in each month, but then I just go back to using First Direct for my day to day spending! I don't know what it is - the brand maybe? Reviewed on: 23rd August 2024

Great product & services received & really excellent...

Great product & services received & really excellent customer service Reviewed on: 23rd August 2024

Chase Bank . The bank to follow

An excellent experience with Chase Bank . I'm earning cashback on my spending for the first year. I also receive regular notifications of other products and services. Reviewed on: 23rd August 2024

A great and innovative banking service.

A great and innovative banking service. The cashback incentive is very good, as well as the interest on roundups. Also, it’s very easy to transfer between accounts on the Chase app, with the app itself being very user friendly. Reviewed on: 23rd August 2024

Wonderful!

Wonderful Cashback and Interest Rates and also easy to use and access help when you need to. I am neurodivergent so I appreciate how easy the app is to use and the customer service whenever I need it. I have been able to save thanks to the wonderful cash back rates as well as the interest. I always recommend this bank to my friends and family. Reviewed on: 23rd August 2024

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