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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43897 reviews)

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4.95

Based on 43,897 reviews, last reviewed 6th Apr 2025

24564% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer service I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a c... Read more Reviewed on: 6th April 2025

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43897)

Review of the Chase Bank, Current Account:

Excellence

Proactive , informative and responsive Reviewed on: 28th February 2023

Chase have a wonderful customer service support syst...

Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

Best Bank

App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Chase started well in the UK - but went downhill

Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

Great app, full of useful features

Great app, full of useful features Reviewed on: 2nd April 2025

absolute simplicity

Chase makes managing your money seamless and absolutely stress free. I cannot recommend it highly enough. Reviewed on: 2nd April 2025

Better in the first year, but still good

In the first year the savings rates were better and above average. The interest is paid monthly and if you qualify for cash back on your current account- the round up account interest is excellent. Reviewed on: 2nd April 2025

such an easy app to use for our online banking.

such an easy app to use for our online banking. I find it one of the most user friendly experiences and I like how payments are made so quickly between banks. Reviewed on: 2nd April 2025

Easy to use with good rewards on spending.

Easy to use with good rewards on spending. The interest rates are good for the full amount of money in your account Reviewed on: 2nd April 2025

Very easy set up process to transfer over direct deb...

Very easy set up process to transfer over direct debits etc. Friendly assistance when hicupps occurred Reviewed on: 2nd April 2025

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