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Chase Bank: Current Account reviews

4.95
Based on 39,474 reviews, last reviewed 7th Feb 2025
10200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service Excellent customer service and until recently very good savings rates Reviewed on: 7th February 2025
Mark's avatar
Mark

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39474)

Review of the Chase Bank, Current Account:

Shaking up the big boys and girls!

5
Great cash back current account,which gives a little back, unlike most other banks. Reviewed on: 16th March 2023

Fantastic products

5
Fantastic products I have a savings account too. Excellent customer service. Lovely friendly staff Reviewed on: 6th February 2025

Good cash back.

5
Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

5
Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

5
Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

cant add anything xx

4
cant add anything xxxxxxxxxxxxxxxxxxxxxxxxxxx vvvvvvvvvvvvvvvvvv Reviewed on: 6th February 2025

cant add anything

4
cant add anything xxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

nothing x x xxxx

4
nothing to add here xxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

Extremely easy to use app making online banking a br...

5
Extremely easy to use app making online banking a breeze. Reviewed on: 6th February 2025

Excellent response time

5
I called chase and was able to speak to an adviser within a minute. Reviewed on: 6th February 2025

nothing x x

4
nothing to add here xxxxxxxxxxxxxxxxxx Reviewed on: 6th February 2025

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