Smart Money People Logo
Share this page
Link copied

Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,577 reviews, last reviewed 8th Feb 2025
10721% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best banking Chase bank is an excellent bank with many advantages over other banks. They are always, quickly and easily contactable with knowledgeable staff. I rec... Read more Reviewed on: 8th February 2025
Pauline C's avatar
Pauline C

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald
Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39577)

Review of the Chase Bank, Current Account:

Customer focused

4
Good customer service, brilliant little app, secure debit card. Reviewed on: 17th March 2023
Jill Walker's avatar
Jill Walker

Just love how easy it is to access and any problems...

5
Just love how easy it is to access and any problems or enquiries are dealt with swiftly. From moving between savings and current accounts to adding payees. Reviewed on: 7th February 2025
patricia hughes's avatar
patricia hughes

User friendly app and very good customer service

5
User friendly app and very good customer service Reviewed on: 7th February 2025
Geo's avatar
Geo

Easy to use.

5
Easy to use. Clear and concise information Reviewed on: 7th February 2025
Sarah talbot's avatar
Sarah talbot

Brilliant and positive.

5
Brilliant and positive. I am extremely grateful to be your client Reviewed on: 7th February 2025
Va Konate's avatar
Va Konate

Easy to use App, excellent rates!

5
Easy to use App, excellent rates!!! Reviewed on: 7th February 2025
Sarah H's avatar
Sarah H

Great online banking.

5
Great online banking. The cash back is very generous as is the linked savings account and round up saving option. Simple and straight forward to use. I like the immediate notification of what I’ve spent. I love the excellent overseas exchange rates it gives with no commission being charged Reviewed on: 7th February 2025
Mark S's avatar
Mark S

Easy to use.

5
Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025
Anne F's avatar
Anne F

Very good with money in the EU, acceptable in France...

5
Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025
Terri W's avatar
Terri W

Highly recommended current account

5
Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025
David Smith's avatar
David Smith

Refreshing different from the rest Even have humans...

5
Refreshing different from the rest Even have humans to contact. East to use helpful customer serve and a App that works Reviewed on: 7th February 2025
Steven C's avatar
Steven C

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill