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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39497 reviews)

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4.95

Based on 39,497 reviews, last reviewed 7th Feb 2025

10321% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is brilliant Chase has been so easy to use and their customer care when I have phoned has been excellent. Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39497)

Review of the Chase Bank, Current Account:

Very Good Especially for the Cashback Offer

Using Chase's current account has been a very good experience. The 1% Cashback offer on most debit card spending is the main appealing feature and saves a fair amount of money over the long run. The linked round-up saver was a good offer when I first signed up but is now more neutral with increased rates on other savings products. The only issues I have experienced is occasional endless loading in the app but that is usually resolved quickly by closing the app and restarting it. Reviewed on: 2nd March 2024

Excellent banking with my mobile app .

Excellent banking with my mobile app .Easy to use , everything on my phone . Cashback is good l Competitive savings rates too . Reviewed on: 6th February 2025

Hard worker

Excellent online service. Prompt money transfers. Very clear layout Reviewed on: 6th February 2025

Pleased I changed

I have been with my current bank for 40 years and never thought of moving. Got offered a deal by chase and took it and never looked back. There app is very easy to use. Reviewed on: 6th February 2025

First class bank , great ideas ie roundup

First class bank , great ideas ie roundup Reviewed on: 6th February 2025

Brilliant banking service

Brilliant banking service who I have been using for many years - replacing my Monzo account. Great rates, easy to move money and very safe. I have had a few card issues and Chase we’re able to help instantly. Reviewed on: 6th February 2025

Want to easily manage your money? Think Chase.

Chase makes it easy to manage your money. No hidden fees, accessible online banking and loads of added interest benefits! Reviewed on: 6th February 2025

Very easy to use app plus cashback

Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

Chase are simply the best !

Chase are simply brilliant their easy to use App and excellent products are just what the banking sector needs ! Their customer service, product offering and ease of doing business is outstanding Reviewed on: 6th February 2025

I recommend it to my friends ...

Love the ability to use the card anywhere and there are no charges for currency changes. I like the App and my ability to switch money from account to account and check on my balances whenever I want. When I need help - the people at the other end of the phone were patient, knowledgeable and easy to understand - what more could I ask for? Reviewed on: 6th February 2025

Great service and useful account

Great service and useful account Reviewed on: 6th February 2025

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