Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43903 reviews)

View other Chase Bank products

4.95

Based on 43,903 reviews, last reviewed 12th Apr 2025

27945% increase in 5 star reviews

in the past 90 days

3500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good for consumptions I have only been using Chase Bank for half a year, but it is really good. The reward mechanism is very practical and it can help me round up quickly. ... Read more Reviewed on: 12th April 2025

Latest lowest rating:

1

Payments are a pain They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43903)

Review of the Chase Bank, Current Account:

Easy account to open and use

Easy account to open and use with a good rate of interest Reviewed on: 16th March 2023

good for consumptions

I have only been using Chase Bank for half a year, but it is really good. The reward mechanism is very practical and it can help me round up quickly. I often use Chase Bank for consumption, but one thing is that it is not easy to apply for a Chase Bank account at the beginning. Reviewed on: 12th April 2025

Fantastic, does everything I need and pays good inte...

Fantastic, does everything I need and pays good interest Reviewed on: 11th April 2025

Payments are a pain

They just keep blocking transactions saying they are fraudulent and it just gets very irritating. Reviewed on: 9th April 2025

Very good experience using Chase bank.

Very good experience using Chase bank. Does exactly what I need. Has interesting and informative news feeds. Absolutely no complaints with service Reviewed on: 8th April 2025

One of the best online bank.

One of the best online bank. Easy to operate with added advantage of use abroad with fair forex rates Reviewed on: 8th April 2025

Chat function is useless and the app has flaws

I am surprised by the amount of positive reviews with this bank as I have had the total opposite. I had a problem with my Chase app not showing location details however I was passed around by 'agents' for hours with no intention to direct me to a specialist who could look into this. I am disappointed by the way I was treated and after a complaint I was not provided a solution to the issue and instead said I should contact the Ombudsman. This has put me off Chase for the timebeing. Reviewed on: 6th April 2025

Customer service

I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a car. Reviewed on: 6th April 2025

Difficulty making payments

When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I understand that they need to play a role in stopping fraud however my transactions were genuine and I was getting penalised for it. Most staff were helpful but some were not really and refused to assist. I ended up closing the account and going with someone better with no issues. Reviewed on: 5th April 2025

Whenever I have used their live chat service it has...

Whenever I have used their live chat service it has been excellent, very quick responses and lots of detail. Not what you usually get these days with all the bots trying to be humans! Reviewed on: 4th April 2025

Chase 2025

A very simple App to use with loads of great features. I have now earned £500 cashback since I opened my account. Customer service is instant and very responsive. Very impressive bank. Reviewed on: 4th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from first direct 4.69 from 1336 reviews
Current Account
from Post Office 2.18 from 3 reviews
Reward Platinum Account
from NatWest 4.78 from 443 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub