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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44238 reviews)

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4.94

Based on 44,237 reviews, last reviewed 12th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

55% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank. Great bank. Easy to use app. Can increase number of accounts easily. Great savings rate on the savings accounts. Super customer service. Reviewed on: 12th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44238)

Review of the Chase Bank, Current account:

Happy with Chase services so far.

Happy with Chase services so far. I think it's the only bank which gives back in return for using their services. Reviewed on: 15th February 2024

Used Chase for a few years now. good app but glitches.

Used Chase for a few years now. Use it for spending money more than bills. Understand why they have changed rhe cash back terms but very disappointing as a customer to be so restricted now versus previously. App easy to use but can be a bit glitchy (as others have reported). Like easy ability to set up multiple accounts and super easy to move money between. Reviewed on: 12th June 2025

Great bank.

Great bank. Easy to use app. Can increase number of accounts easily. Great savings rate on the savings accounts. Super customer service. Reviewed on: 12th June 2025

Not quite what it used to be

Having been with Chase for a few years now, the benefits for its customers have slowly chipped away making it a less competitive offering. The restrictions on cash back criteria, and the complete removal of interest rates on current accounts mean my only initiative to stay is the admin task of switching to another provider. Reviewed on: 12th June 2025

Great current account powered by fantastic banking app.

Great current account powered by fantastic banking app. Excellent bank and great to see them doing so well in UK Reviewed on: 12th June 2025

Banking made simple

Every thing is so easy to navigate Reviewed on: 12th June 2025

It is easy to bank with them and they offer cashback...

It is easy to bank with them and they offer cashback which is really good. Reviewed on: 12th June 2025

Chase app perfection

The Chase app is slick and covers all needs Reviewed on: 12th June 2025

I have been consistently delighted by my Chase bank...

I have been consistently delighted by my Chase bank account. It works very well and the customer service staff are always very helpful and are available 24/7 Reviewed on: 12th June 2025

good bank just not provide credit card how they prom...

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card Reviewed on: 25th May 2025

Great bank, have taken the hassle out of banking!

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Reviewed on: 20th May 2025

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