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Chase Bank: Savings reviews

Name: Savings
Rating: 4.95 (20322 reviews)

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4.94

Based on 20,322 reviews, last reviewed 19th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great interest and very good customer service, plus... Great interest and very good customer service, plus a flawless app Reviewed on: 19th June 2025

Latest lowest rating:

1

Might fall Their customer service is slow. Painful and gives the wrong info. They also keep dropping their savings rates. A real shame as a year ago this was pos... Read more Reviewed on: 12th June 2025

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Chase Bank Savings reviews (20322)

Great UX and CS

Love the integration and being able to manage all the pots Reviewed on: 10th April 2025

EXCELLENT ACCOUNT - REALLY EASY TO USE

EXCELLENT ACCOUNT - REALLY EASY TO USE Reviewed on: 6th April 2025

I would have put the money in a cash ISA instead had...

I would have put the money in a cash ISA instead had I realised that some ISA accounts would allow me access without penalty Reviewed on: 3rd April 2025

Overall, one of the best hassle free Banks!

Excellent savings rates, and 1% cash back on purchases bought via their current account is by far one of the best features of banking with Chase. Simple to use App and faster banking payments/transfers, are two other great features. Hassle free, and savings products designed to give instant access without penalty, or a limited number of withdrawals per year, and let’s face it, who really wants that unless they need to lock their money up in the long term in order to maintain the higher interest rate. Allowing instant access without a compensatory lowering of interest rates compared to other providers is what I like best about Chase. Reviewed on: 3rd April 2025

Chase have stopped yearly interest statements...

Chase have stopped doing yearly interest statements and this is going to be very difficult at the end of the tax year when I have to provide proof of tax interest. Reviewed on: 3rd April 2025

Best Return in Market

I am getting more return then the market. Reviewed on: 3rd April 2025

Very easy and fun to save

Super convenient with the option to open multiple accounts within the app to save money for separate reasons, which is perfect for budgeting and managing your money. The round up account also has a very competitive interest rate and allows you to save without having to lift a finger or feel like you’ve put away big chunks of your money. Reviewed on: 2nd April 2025

Simplistic banking

Chase bank really have researched their banking app to make it simplistic, robust and customer friendly. Reviewed on: 2nd April 2025

Started well. Poor customer retention

Started well. Interface and speed is good. Friendly feel. Scheduling payments really good. Sad not to be wanted to stay as a loyal customer though with interest rates diving. The 1% cashback rules are a complete non-transparent lottery too. Reviewed on: 2nd April 2025

Bank with Chase and erne interest and get chash back

Easy to get in touch with and good saving rates Reviewed on: 2nd April 2025

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