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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

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4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Consistency

Terrific all round advice and service always. Reviewed on: 10th January 2018

Great, no problems at all.

Great, no problems at all. Regular updates via email. Reviewed on: 4th February 2025

Great offers great communication

Great offers great communication Reviewed on: 4th February 2025

Great service and good rates.

Great service and good rates. Never really had any issues. Good paperwork and website. Fast response tunes. Reviewed on: 4th February 2025

Easy to set up the account online with good website...

Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024

Excellent service and feedback over the years.

Excellent service and feedback over the years. Always a competitive rate available on a variety of products Reviewed on: 24th May 2024

there is no app for savings so sad.

there is no app for savings so sad... Reviewed on: 25th April 2024

efficient and competitive

Simple to set up, simple to access and great competitive rates. Really happy Reviewed on: 19th April 2024

Excellent Customer Service

I am a repeat customer with Close Brothers because they offer great rates, the website is easy to use and they respond very quickly to queries. Reviewed on: 19th April 2024

Close Brothers

Offered competitive rate higher than current market rate on Cash ISA renewal, also able to add current year allowance. Good alternative as a challenger bank. Reviewed on: 19th April 2024

Good rates, dire info and service

Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account maturity options. Not good enough and puts thr customer to worry and time. Reviewed on: 18th April 2024

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