Write a review

The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (377 reviews)

View other The Co-operative Bank products

3.99

Based on 377 reviews, last reviewed 28th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Customer service is a breath of fresh air Customer service is a breath of fresh air. UK based member of staff called me to go through setting up my account, recommended a linked saving accoun... Read more Reviewed on: 10th October 2024

Latest lowest rating:

2

Not a lot positive about Co-op bank The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and ... Read more Reviewed on: 28th November 2024

Read all reviews See your review

About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (377)

Review of the The Co-operative Bank, Current Account:

Not a lot positive about Co-op bank

The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and takes a lot more effort than it's worth. The app is lacking in a lot of functionality compared to other banks apps. On top of that customer service is limited and it seems as though it's a bank that's stuck in the 90's. Reviewed on: 28th November 2024

Ethical

Ethical bank - I have never had any problems with my bank Reviewed on: 27th September 2023

Not the best!

The Co-operative has been a mainstay of my family for over a hundred years.For groceries,Banking,House insurance,Travel and car insurance. From my Grandparents,parents and myself and siblings.But for sometime now I have been disappointed with their service.I feel they are not trying hard enough for customers service. Reviewed on: 18th August 2023

bank

branch v helpful. contacting by phone still a nightmare but improving slowly. wait time 20min + Reviewed on: 18th August 2023

easy and transparent banking

easy to tansact and manage your finances online Reviewed on: 14th July 2023

highly recommended!

Co-op Bank offers ethical banking. With Co-op Bank, I experience sustainability, community, and transparency. They prioritize ethical values and social responsibility in their banking practices. Co-op Bank's current accounts provide the convenience I need while aligning with my values. I appreciate their commitment to supporting local communities and their transparent approach to banking. Choosing Co-op Bank means banking with a purpose and making a positive impact on society. Reviewed on: 11th June 2023

User friendly app

Personal account banking app is easy to use and provides a good overview of all accounts held. It has improved over time. Reviewed on: 6th June 2023

Mickey mouse bank

Bank app never working, consistent pending transactions. Bad customer service. After 16 years of banking with this company I've had no choice but to move and should of done it years ago! I've less stress in my life on my financial situation now. Reviewed on: 4th June 2023

Great ethical bank

I've always experienced friendly and professional customer service whenever I have contacted The Co-op. I find the banking app very easy to use. Reviewed on: 1st June 2023

Easiest banking experience

Before I was with co-op I got money taken out of my account/stolen and my old bank would never help. I’ve never had a bad experience and they’re always friendly and helpful. Reviewed on: 31st May 2023

Efficient ethical bank with helpful staff

The Cooperative Bank is one of the few ethical banks which is why we decided to join it many years ago. It has a user friendly app, making it easy to check accounts and move money. We pay an additional fee for our current account for which we get worldwide travel insurance, breakdown cover and access to airport lounges, all good perks. Reviewed on: 31st May 2023

Do you have a different The Co-operative Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

The Co-operative Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub