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Darlington Building Society: Savings reviews

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4.92
Based on 10,056 reviews, last reviewed 1st Mar 2025
26% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff and efficient customer service We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood th... Read more Reviewed on: 1st March 2025
Wendy's avatar
Wendy

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10056)

Review of the Darlington Building Society, Savings:

Darlington BS for us

5
I've been with Darlington Building Society since my teens. I'm nearly 70 now. Had my mortgage and various savings over the years. Like the good work they do. Reviewed on: 27th February 2025
Jackie Burton's avatar
Jackie Burton

In branch service review

5
Accessible and real people. Passbooks available!. Reviewed on: 25th February 2025

In branch service review

5
Very easy to deal with regarding banking money. Staff were very helpful. Reviewed on: 25th February 2025

In branch service review

5
Could be seen immediately! Explained everything and they were very friendly!. Reviewed on: 25th February 2025

In branch service review

5
It was so refreshing to phone an organisation and immediately be able to talk to someone trained to help. No long queues. No webchat bots. A real person who was friendly and professional. I feel that Victoria exceeded my expectations and provided great service. Reviewed on: 25th February 2025

In branch service review

5
Had to wait 10 minutes in a queue for an appointment. I like the face-to-face appointments though. Reviewed on: 25th February 2025

In branch service review

5
Excellent service and attitude by staff. Reviewed on: 25th February 2025

In branch service review

5
Staff are excellent, very polite, no complaints. Reviewed on: 25th February 2025

In branch service review

5
Branch closing on a Wednesday and Saturday is inconvenient as I work Mon-Fri, so Saturday is useful to us. Experience is good in branch though. Reviewed on: 25th February 2025

In branch service review

5
Change to Saturday opening in Yarm restricts access. Reviewed on: 24th February 2025

In branch service review

5
Friendly, reliable, flexible when rearranging appointment - advice was consistent across appointments. Reviewed on: 24th February 2025

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