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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Barnard Castle branch review

5
Local branch, meeting needs for savings Reviewed on: 3rd August 2020

Tubwell Row branch review

5
Staff always very friendly and helpful Reviewed on: 2nd August 2020

Tubwell Row branch review

5
Service was excellent, staff very helpful Reviewed on: 2nd August 2020

Stockton branch review

5
Nothing, excellent customer serivce Reviewed on: 1st August 2020

Barnard Castle branch review

5
Would like better interest rates and good accounts for grand childrens Reviewed on: 1st August 2020

Guisborough branch review

5
Been with Darlignton for 25 years Reviewed on: 1st August 2020

Tubwell Row branch review

5
Sometimes queuing is a problem (before Covid) This is no reflection on any member of staff. Always been served very well with pleasant staff Reviewed on: 31st July 2020

Stockton branch review

5
Staff are very friendly, even during this change to opening times they still make you visit to the branch pleasant and worthwhile. Take a little time to chat to you. Reviewed on: 30th July 2020

Northallerton branch review

5
Like an office which is convenient and staff is very friendly and helpful Reviewed on: 30th July 2020

Tubwell Row branch review

5
Prompt account opening, great communication, service with a smile Reviewed on: 29th July 2020

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