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Darlington Building Society: Mortgages reviews

4.79
Based on 622 reviews, last reviewed 23rd Jan 2025
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Spoke with Ann Walpole, she was very professional an... Spoke with Ann Walpole, she was very professional and was very helpful Reviewed on: 23rd January 2025
Rachel T's avatar
Rachel T

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (622)

Review of the Darlington Building Society, Mortgages:

We have dealt with Darlington Society and spoke to A...

5
We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been fantastic. Reviewed on: 16th January 2025

really helpful and efficient

5
the staff i spoke to were helpful on all occasions be it on the phone or email. Reviewed on: 27th October 2023

Responsive, helpful, friendly

5
I have had to arrange a few changes to my mortgage due to changes in circumstances. It is always easy to speak to someone who can help with my queries and all the people I've dealt with have been excellent. Rebecca in particular has taken a lot of the stress out of the process with quick and accurate information. Would definitely recommend Darlington. Reviewed on: 27th October 2023

mortgage

5
Fantastic service, very comfortable to deal with Reviewed on: 27th October 2023

Help from the Darlington B/S

5
Beverley, three years ago in the past and Cheryl and Rebecca this month have gone out of their way to be helpful which has been appreciated and they have been told so in writing over e-mails. Superb girls. Reviewed on: 26th October 2023

Pleasure To Deal With!

5
I work in the industry and wish everyone was like The Darlington. Happy team, helpful and everyone always sounds welcoming over the phone. Nothing has been too much trouble, they set up my mortgage and also helped me port furtherdown the line. Reviewed on: 25th October 2023

Amazing mortgage experience

5
Myself and my partner was assigned Rebecca Russell as our mortgage advisor at Darlington Building Society. We are first time buyers, and initially had concerns over potentially not getting accepted for a mortgage due to my partners credit history and default payments. Rebecca listened to our concerns, was patient and provided the best advice considering our circumstances. She took our word for face value, and guided us through each part of the mortgage process. I could not recommend Rebecca enough, especially to anyone that is in a similar position to us. She is great at her job - we did not feel like we were being judged at all, she is extremely professional. Because of our experience with Rebecca, I would recommend Darlington Building Society to anyone. Reviewed on: 24th October 2023

Satisfied customer

5
Very helpful responsive staff, queries dealt with promptly Reviewed on: 19th October 2023

Quick, friendly and helpful

5
Ann was very helpful and explained everything thoroughly. Reviewed on: 19th October 2023

263 Trimdon Ts58tl

5
Rebecca showed excellent market and mortgage knowledge and advised accordingly. Couldn’t fault anything! Thanks Reviewed on: 9th October 2023

I can not fault the service, all questions are satis actorily answrsed which is why i am so pleased.

5
Happy to stay with Darlington. All staff had been very pleasant and as an Society my experience was all positive. Thank you Reviewed on: 27th September 2023

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