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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (752 reviews)

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4.84

Based on 752 reviews, last reviewed 7th Apr 2025

727% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY Reviewed on: 7th April 2025

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (752)

Review of the Darlington Building Society, Mortgages:

Finding a new fixed rate mortgage was easy.

When our fixed repayment mortgage came to an end, I found it easy to move forward onto a new fixed rate term. The advice available from the society was excellent and after consideration was able to decide which option was best for me. I have been pleased with this decision and very happy with the result. Reviewed on: 28th March 2025

Out of the ordinary mortgages & customer service

We went with Darlington because they were recommended by our broker for providing 'out of the ordinary' mortgages - which suited us! They have since provided not only a good product but excellent customer service with very helpful people to answer and queries we have had. Reviewed on: 7th April 2025

Always great rates over the full term of my mortgage...

Always great rates over the full term of my mortgage and staff are always very helpful and polite at the other end of the telephone. Reviewed on: 7th April 2025

We had our very first mortgage with Darlington.

We had our very first mortgage with Darlington. And the best rate available at the time. Everything was so easy to fill out with plenty of support when I needed it. Darlington was amazing they talked me all the way through from beginning to end. My mortgage is up for renewal February next next year and I’m hoping to stay with Darlington. Amazing staff very helpfull nothing is to much trouble, if I didn’t understand anything all I had to do was pick up the phone, or send and email. Out of all the potential lenders Darlington came out on top for us. Great rates!! Reviewed on: 7th April 2025

Clear and simple

No problems clear and simple right from the beginning! I’m a first time buyer and they made the process so easy to follow! Reviewed on: 7th April 2025

Individuality

They helped through a difficult time to make a transition in my life easy to buy the property I needed . Good at keeping you informed love the monthly updates. Reviewed on: 7th April 2025

Every time I have dealt with you it’s been a...

Every time I have dealt with you it’s been a pleasure Reviewed on: 7th April 2025

Great customer service

When we needed to renew our mortgage we found customer service to be very helpful and friendly. It was a completely stress free experience. Reviewed on: 7th April 2025

Good customer service from Darlington

Good customer service from Darlington Reviewed on: 7th April 2025

Darlington feel like Building Societies used to, wit...

Darlington feel like Building Societies used to, with caring, helpful people to advise customers. They were absolutely wonderful in arranging our Mortgage. The members of staff were extremely knowledgeable and helpful. We had tried all the big names but felt from start to finish that Darlington staff were trying to do their very best for us and the experience was so easy and smooth. We are 3 years in with the mortgage and couldn't be happier with Darlington, who keep us up to date from time to time, without it feeling too often. Reviewed on: 7th April 2025

Couldn’t ask for anything more

Have had a great experience with Darlington Building Society over the past two years Reviewed on: 7th April 2025

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