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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (799 reviews)

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4.84

Based on 799 reviews, last reviewed 9th Apr 2025

1007% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

great customer service.. have been given great service every time i had an enquiry,service staff always very polite and knowledgable Reviewed on: 9th April 2025

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (799)

Review of the Darlington Building Society, Mortgages:

Used a mortgage broker

The only thing that I could suggest that would make an applicant more satisfied would be slicker communications Reviewed on: 16th December 2016

Very excellent service and trustworthy.

Excellent friendly service always pleasant and polite and willing to go to the extra mile to help you Reviewed on: 8th April 2025

Always been low interests rates, for my mortgages, a...

Always been low interests rates, for my mortgages, and the telephone service, is exceptional, they answer quickly and you get to chat to the specific person very quickly. Reviewed on: 8th April 2025

Couldn't have asked for a better experience.

Couldn't have asked for a better experience. Prompt responses to questions and prompt with payment to allow me keys to my house in the morning on my day of completion Reviewed on: 8th April 2025

Always very friendly and helpful

Always very friendly and helpful Reviewed on: 8th April 2025

Very friendly and upfront about any charges so easy...

Very friendly and upfront about any charges so easy to work with Reviewed on: 8th April 2025

Helpful and knowledgeable staff.

Helpful and knowledgeable staff. I had a niche query. The person who answered didn't know the answer but passed it on and I received a full and helpful response the same day. Reviewed on: 8th April 2025

Brilliant start to finish no complaints at all , cus...

Brilliant start to finish no complaints at all , customer service was second to none brilliant rates very competitive, easy to use account . Would definitely recommend to friends and family . Reviewed on: 8th April 2025

Great customer care

Very helpful when enquiring about paying extra payments to reduce the term. Rang me back when they said they wood. Reviewed on: 8th April 2025

Very Friendly

Have used DBS for many years and have always found them to be friendly and helpful. Nothing ever seems to be a problem and the staff go out of their way to ensure that I always receive a very high standard of customer service. Reviewed on: 8th April 2025

Darlington has the Human touch and gives peace of mind

Darlington staff have been extremely helpful in my case. I was having financial difficulties and advice and guidance was forthcoming with nothing ever being too much trouble. Reviewed on: 8th April 2025

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