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Darlington Building Society: Mortgages reviews

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4.80
Based on 624 reviews, last reviewed 27th Jan 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Once again we have called upon Darlington Building S... Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and ev... Read more Reviewed on: 27th January 2025
Cassie's avatar
Cassie

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (624)

Review of the Darlington Building Society, Mortgages:

We have dealt with Ann Walpole on many occasions wit...

5
We have dealt with Ann Walpole on many occasions with this being the latest. We find Ann to be a lovely lady who has the knack of mixing humour with business which we think is the best ingredient that Darlington Building Society can achieve from their staff. On our latest business she was able to direct us in the right direction all of the way. Filling forms and dealing with legal documents is not something that we do every day and Ann was there to give us all the guidance and support that we needed which made the whole experience less stressful. To add further comment everytime that we contact Darlington Building Society we find all of the staff to be very pleasant and always willing to forward messages to Ann when she is dealing with other clients. Well done all at Darlington Building Society. Reviewed on: 26th January 2024
Cassie's avatar
Cassie

I couldn’t recommend Rebecca enough

5
Rebecca has been brilliant throughout the process, she has been so understanding and supportive. Rebecca has remained in contact with us giving us regular updates making a stressful process so smooth and stress free. Reviewed on: 1st March 2024
Martha R's avatar
Martha R

In branch service review

5
The advisor was very helpful and efficient. I would recommend Darlington to my friends and family. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Suzanne was excellent, she understood my requirements and explained everything to me so I could make an informed decision. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy to understand. Mandy was very friendly and explained perfectly, I am very satisfied with the service I reveived. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

Speaking to Mandy Wilson was a pleasure in my line o...

5
Speaking to Mandy Wilson was a pleasure in my line of work I speak to mortgage companies on a regular basis the Darlington are far the best to communicate with and very understanding Reviewed on: 20th February 2024
Howard meynell's avatar
Howard meynell

Great Customer Service Experience

5
Had problems using the switch online service. Phoned to speak to Mortgage team and was dealt with by Ann. Extremely helpful and appreciated her assistance. So nice to be able to speak directly. Reviewed on: 16th February 2024
Damian L's avatar
Damian L

Ann Walpole has been an absolute star.

5
From my very first conversation with Ann Walpole she has helped me very step of the way and has gone far an above the service expected. Nothing has been to much trouble and the thought of a further mortgage with the Darlington is a comfoting feeling. Thank You Ann for everything. Reviewed on: 15th February 2024
Craig Ralph's avatar
Craig Ralph

Darlington Building Society Branch Review

5
It was very straightforward to receive a mortgage, even though I had retired and was receiving a pension, not a salary and I have benefitted from very helpful advice since I applied five years ago. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Always ready and willing to help. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Mandy explained my options when renewing my mortgage, she answered all my questions. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

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