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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (807 reviews)

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4.85

Based on 807 reviews, last reviewed 10th Apr 2025

975% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Made our dream home ownership possible! We’re incredibly grateful to the bank for providing us with a loan to help cover the down payment on our first home. Their support made it possible fo... Read more Reviewed on: 10th April 2025

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

Darlington Building Society Mortgages reviews (807)

Review of the Darlington Building Society, Mortgages:

Dealing with Darlintgton is a much more personal exp...

Dealing with Darlintgton is a much more personal experience than others. We have been with them for nearly 8 years and have found all the staff friendly, helpful and more importantly available to answer questions and assist without massive queues. Reviewed on: 24th March 2025

Made our dream home ownership possible!

We’re incredibly grateful to the bank for providing us with a loan to help cover the down payment on our first home. Their support made it possible for us to take this important step, and we truly appreciate their assistance throughout the process. Reviewed on: 10th April 2025

Professional, Precise and Personal

Easy to contact, always helpful, uk based staff. Reviewed on: 10th April 2025

Darlington saved our home

Just when we thought there was no hope in our very complicated mortgage to save our home, Darlington processed our application via our amazing mortgage broker. Darlington is not complicated and it was quite stress free. Many thanks again Reviewed on: 9th April 2025

A real understanding of community values

I have had a mortgage with the society for many years. During this time I have switched mortgage deals a number of times to other products provided by the society. I have found the process pretty straight forward to do on my own using the website and through discussion with a member of the customer service team. In the past I have fallen into arrears with my mortgage due to a change in circumstances and whilst I buried my head in the sand for sometime as I was afraid of the repe... Reviewed on: 9th April 2025

Very quick process and always willing to help.

Very quick process and always willing to help. Reviewed on: 9th April 2025

Helpful staff

Easy to get through on telephone and staff so helpful and kind. Every time I have phoned staff always seem to have the answers and do not pass me to another person. Reviewed on: 9th April 2025

Darlington Building Society is our mortgage provider.

Darlington Building Society is our mortgage provider. And honestly, I don't know what we would have without them. They provided us with the mortgage we needed to buy our bungalow, which gave us a roof over heads! They have looked after since, with renewal quotes at excellent interest rates! We would highly recommend Darlington Building Society for customer service, product availability, knowledgeable staff and being there for us! Thank you Darlington Reviewed on: 9th April 2025

Great customer service

Customer service is easy to contact and talk to, good communication and generally good service Reviewed on: 9th April 2025

great customer service..

have been given great service every time i had an enquiry,service staff always very polite and knowledgable Reviewed on: 9th April 2025

As a first time buyer nearly 4 years ago I have had...

As a first time buyer nearly 4 years ago I have had a great experience with Darlington! Great customer service, quick responses and consistent communication! Reviewed on: 9th April 2025

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