Smart Money People Logo

Darlington Building Society: Mortgages reviews

4.85
Based on 794 reviews, last reviewed 9th Apr 2025
987% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Exceptionally friendly and proactive I find the staff at Darlington exceptionally friendly and proactive. The are willing to help and show enthusiasm for their jobs. A rare commodity in t... Read more Reviewed on: 9th April 2025
Bruce A's avatar
Bruce A

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025
Sandra H's avatar
Sandra H

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (794)

Review of the Darlington Building Society, Mortgages:

Customer service is always very efficient, and easy...

5
Customer service is always very efficient, and easy to get in touch with when needed. Reviewed on: 7th April 2025

Exceptionally friendly and proactive

5
I find the staff at Darlington exceptionally friendly and proactive. The are willing to help and show enthusiasm for their jobs. A rare commodity in today's world. I only use phone and online banking services. Reviewed on: 9th April 2025

Great service

5
I have found Darlington to be a caring bank giving me the best advice and information. Reviewed on: 9th April 2025

Darlington Building Society are so easy to work with

5
Darlington Building Society are so easy to work with, they have kept us in the loop throughout our first mortgage process and been amazing with our mortgage. Every question we’ve had has been answered quickly whilst putting our mind at easy. I would 100% recommend Darlington Building Society for a mortgage. Reviewed on: 9th April 2025

Always get informed by Darlington about what is goin...

5
Always get informed by Darlington about what is going on and f any changes being made. The interest rate on our mortgage is great as well as having it portable. Reviewed on: 8th April 2025

I am very happy with my mortgage

5
I am very happy with my mortgage Reviewed on: 8th April 2025

Remortgage

5
All options clearly described and best option for my circumstances selected Reviewed on: 8th April 2025

Customer service

5
Not really had many experiences but helped immensely throughout covid. Fantastic customer service. Reviewed on: 8th April 2025

In general, the experience was good.

4
In general, the experience was good. But the rate changed after DIP. More transparent is needed. Reviewed on: 8th April 2025

Self-Build Excellence

5
Darlington provided me with a mortgage suitable for my self-build. Funds are drawn down as needed. The team are highly responsive and the service is unobtrusively personal. Reviewed on: 8th April 2025

Two great years , no hassle .

5
Two great years , no hassle . Excellent service Reviewed on: 8th April 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products