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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.32 (127 reviews)

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4.34

Based on 127 reviews, last reviewed 29th Apr 2025

350% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

Big shout out to girls in the mortgage dept ... Big shout out to girls in the mortgage office particularly Caroline and Clare . But to be fair, the Building Society generally in the way they handle... Read more Reviewed on: 29th April 2025

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Dudley Building Society Mortgages reviews (127)

Review of the Dudley Building Society, Mortgages:

I asked for a lot of lot information going back seve...

I asked for a lot of lot information going back several years. All provided very quickly. Reviewed on: 25th February 2025

Support ex-pat customers

As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Reviewed on: 20th December 2024

Excellent fast response to our enquiry

Excellent fast response to our enquiry Reviewed on: 21st October 2024

Due to circumstances the society have been able to s...

Due to circumstances the society have been able to support us through a difficult time and we are grateful to Claire for all the assistance she has given to us. Reviewed on: 15th October 2024

The repaymnt rates have been manageable

The repaymnt rates have been manageable Reviewed on: 30th August 2024

Overall helpful and fit for purpose.

Overall helpful and fit for purpose. So glad I found them ! Reviewed on: 15th July 2024

Mortgage redemption

Just been in the fortunate position to pay off my mortgage. What a seamless and easy process. Shout out to Caroline for all her help. Reviewed on: 2nd July 2024

Large new self build mortgage

Dudley have worked with us on a large new build and Laura McGinn specifically has been a beacon of professionalism, organisation, communication and customer care. She could not have been better, which is the highest praise I could offer. Reviewed on: 28th June 2024

In branch service review

Convenient opening times and a pleasant service. Reviewed on: 27th June 2024

Great customer service, always so happy to help and...

Great customer service, always so happy to help and so informative and patient. Reviewed on: 13th June 2024

Staff great, business poor. Avoid

The staff and desire to help is second to none, clearly well trained customer facing staff. However the internal processes and infrastructure is abysmally poor. Took us many months to confirm our mortgage deal, and 32 pieces of CDD to verify it. From then, overpayments follow an overly complicated process. I complained to the Ombudsman about our take-on, they ruled in our favour 6 months ago and recommended Dudley make payment. Since then, Dudley simply refuse to make payment, and are using every trick in the book to dodge their duties. Great staff, really poor running of their business. Would avoid at all costs given the competitive market and many other mtg providers. Not worth the hassle. Reviewed on: 10th June 2024

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