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Kay S

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Review of the Dudley Building Society, Mortgages:

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Big shout out to girls in the mortgage dept ...

Big shout out to girls in the mortgage office particularly Caroline and Clare . But to be fair, the Building Society generally in the way they handled a very difficult and sensitive situation . The capital sum was due to be paid off in November of last year but the property was in the midst of bitter court proceedings between myself and my ex and there was much unexpected delay . I was fearful throughout that Dudley could repossess - as was their contractual right but instead they handled the whole situation with kindness , sensitivity and flexibility . It took six further months to resolve and now at least we will walk away with something . Thank you Dudley . Really . You avoided turning a drama into a crisis Reviewed on: 29th April 2025

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