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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (564 reviews)

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4.89

Based on 564 reviews, last reviewed 3rd Dec 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

I joined GWCU today and very happy to be a member! I joined GWCU today through a loan application and very happy to be a member. Credit Unions are for everyone and it's long been my preferred way to bo... Read more Reviewed on: 3rd December 2024

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (564)

Review of the Great Western Credit Union, Loans:

I wrote a review about their terrible payday service...

I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people and the big organisations stop using them because their interest charge and this company they are using are threatening to people’s mental health and their life’s. A letter has now been drafted and hopefully Bristol city council will be the first to stop using then poor greed and not what they were when they first stated as a credit union. Think of wonga and these people are worst than them it’s time for them to stop operating and be taken to task over their disgusting recovery procedures which are like loan sharks! Reviewed on: 8th October 2024

Reply from Great Western Credit Union Hi Liz, thank you for taking the time to share your concerns, and we are sorry to hear about your negative experience with our services and collections process. We understand that financial stress can have a significant impact on mental well-being, and we are committed to serving our members with compassion and integrity. We acknowledge there was an error with our internal system and have taken action to improve our in-house processes. Our Operations Manager will be contacting you soon to discuss your account in more detail. Best Wishes, Monica Response date: 11th October 2024

Really simple to apply and offer affordable repayments.

Really simple to apply and offer affordable repayments, the application process is extremely intuitive and even if you struggle with any part the staff are really helpful and will happily assist you. The repayment options are also affordable Reviewed on: 30th March 2024

Very helpful team, great support when needed.

Very helpful team, great support when needed. Polite and caring team members fast and reliable great way to save money aswell. Reviewed on: 29th March 2024

I was able to get a debt consolidation loan from GWCU.

I was able to get a debt consolidation loan from GWCU. The interest rate was much better than my credit cards and other loans I was looking at. The application process was easy. However, I would have liked to speak to someone before my loan was approved. There was some chance I might have been eligible for an even better rate, I would've liked to speak to them about it. Reviewed on: 29th March 2024

Credit union helped me to secure a loan for my depos...

Credit union helped me to secure a loan for my deposit on my property I can not thank them enough as it came with zero interest Reviewed on: 29th March 2024

I am with the family plan as I was struggling financ...

I am with the family plan as I was struggling financially last Christmas and the credit union was great and had excellent customer service Reviewed on: 29th March 2024

Stress free, trusting & understanding

I have a loan with yourselves. It has been easy and stress free Reviewed on: 29th March 2024

Reply from Great Western Credit Union Hi Sumaiyah, Thank you for the positive review. We are very happy to hear that your experience with us was easy and stress-free. Best regards, Monica Response date: 13th August 2024

Everyone is always very helpful and the online syste...

Everyone is always very helpful and the online system is great and user friendly as well Reviewed on: 29th March 2024

I had a quick and easy experience

I had a quick and easy experience, all my questions were answered and the customer service was great. Reviewed on: 29th March 2024

Easy to access money when needed at fair rates.

Easy to access money when needed at fair rates. But also fair and thoughtful lending. Reviewed on: 29th March 2024

Fantastic service ...

Fantastic service they have been so helpful and i know the money is going yo a good cause which hives me peace of mind Reviewed on: 29th March 2024

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