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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (606 reviews)

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4.88

Based on 606 reviews, last reviewed 20th May 2025

3700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Excellent customer service easy to speak to Excellent customer service easy to speak to Reviewed on: 20th May 2025

Latest lowest rating:

1

Not For Me Have had loans in the past and paid in full no issues. They now do not loan to me at all. They work like a normal loan provider, credit checks etc how... Read more Reviewed on: 20th May 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (606)

Review of the Great Western Credit Union, Loans:

Good customer service and very reliable very reliable.

I personally with them about a year. They are very amazing people, helpful and overall staffs are polit. Reviewed on: 12th June 2020

Excellent customer service easy to speak to

Excellent customer service easy to speak to Reviewed on: 20th May 2025

Not For Me

Have had loans in the past and paid in full no issues. They now do not loan to me at all. They work like a normal loan provider, credit checks etc however they take days getting back to you. Not really for local community, if they were they would understand not everyones credit file would be the same. When a loan is declined the email you get isnt friendly at all, listing out issues etc. Not happy with the service me or my husband get as members. Reviewed on: 20th May 2025

Great Western Credit Union are a supportive and high...

Great Western Credit Union are a supportive and highly professional company. Reviewed on: 20th May 2025

Very helpful and professional

Very helpful and professional and there when I needed them. Would definitely recommend. Reviewed on: 20th May 2025

Absolutely lovely staff great service

Absolutely lovely staff great service Reviewed on: 19th May 2025

Brilliant credit union.

Brilliant credit union. Help when you need it most Reviewed on: 19th May 2025

Very good thanks I think everything good

Very good thanks I think everything good Reviewed on: 19th May 2025

Everyone been helpful and great loan rates

Everyone been helpful and great loan rates Reviewed on: 19th May 2025

Reply from Great Western Credit Union Hi Sophie We really appreciate your encouraging feedback! We're thrilled to hear how helpful you have found us; something we really strive for in our customer service. We're also really happy that you've found our loan rates so reasonable. Thanks once again for your support, and we hope to continue to help in the future. Best wishes Robin Response date: 20th May 2025

Very reasonable rates and affordable choices.

Very reasonable rates and affordable choices. Customer service are excellent too. Definitely recommend GWCU. Reviewed on: 18th May 2025

Reply from Great Western Credit Union Hi James Thank you for taking the time to leave such a positive review! We aim to provide competitive rates and accessible choices for everyone, and it's great to hear this is the case as corroborated by one of our members. It's also extremely gratifying to know that you've had such great experiences with customer service, something that we take pride in at Great Western Credit Union. Thanks for your continued support and if you need any support in the future please don't hesitate to get in touch. Best wishes Robin Response date: 20th May 2025

Great from start to finish

Great from start to finish. The whole process is super easy Reviewed on: 16th May 2025

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