MunAkh's community profile page - Smart Money People

Write a review

Viewing profile for,

MunAkh

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Great Western Credit Union, Loans:

View on product page

Not For Me

Have had loans in the past and paid in full no issues. They now do not loan to me at all. They work like a normal loan provider, credit checks etc however they take days getting back to you. Not really for local community, if they were they would understand not everyones credit file would be the same. When a loan is declined the email you get isnt friendly at all, listing out issues etc. Not happy with the service me or my husband get as members. Reviewed on: 20th May 2025

Reply from Great Western Credit Union Hi MunAkh Thank you for taking the time to leave your feedback, we’re really sorry to hear that your recent experience hasn’t met expectations. We understand how frustrating it can feel to be declined. While we aim to support as many of our members as possible, we do have a responsibility to lend in a way that’s fair and sustainable. This sometimes means making difficult decisions to avoid putting members at further financial risk, even if they’ve successfully borrowed before. We are continually working on our processes to ensure our members' receive the best experience possible and feedback like yours helps us to do better, we will review the tone of our decline email and pass this feedback along. Thank you again for sharing your experience. Best wishes, Emily Response date: 30th May 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.