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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (914 reviews)

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4.13

Based on 914 reviews, last reviewed 12th Mar 2025

1200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Best banking app of all. Best banking app of all. Good account options & great bank tellers Reviewed on: 12th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (914)

Review of the Halifax, Current Account:

A good current account

I have had the current account with Halifax for years, when we originally signed up, we had a $5 month cashback, if you had your wages paid into it plus 2 direct debits, Even though the cashback has been reduced to £3 a month it is still an ok account for us Reviewed on: 6th November 2017

Wonderful bank, friendly, kind, understanding staff.

I have been a customer of Halifax for over ten years, they are so very helpful, informative and understanding. I would highly recommend them. Reviewed on: 9th March 2023

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

Reliable but poor (non-existant) returns.

A reliable account paying no interest, which is why I only leave minimal money in it to pay bills etc. Use on-line banking with it but do need to call in branch fairly regular, especially if needing to pay in. However local branch now closes at 3pm, whereas before covid it was 5pm. If they end up closing my local branch I may transfer to another bank. Reviewed on: 9th March 2023

Why bank with anyone else?!

I switched from another high street bank to Halifax over 7 years ago and have never looked back. Their security measures have helped alert me to suspicious activity and returned my money to me without any issues. The access and ability to stay on top of my money and be in control of my account has improved over time with a finely tuned digital app. I have also been able to get help via the app with actual people and as someone who doesn't always have time to call, I rate this highly! When there was an issue with my account from in the past, Halifax investigated and upheld my complaint as well as compensating me immediately upon issuing their final response by phone. Now that's service! Reviewed on: 9th March 2023

Excellent product and customer service

The team at Halifax are customer focused. I feel safe banking with them and highly recommend to anyone looking for a good bank Reviewed on: 9th March 2023

Banks Use Your Personal Business To Manage Your Money

Halifax service gives you a little extra help with your finance and money - mortgage, savings, current account, credit card, personal loans, investing, share dealing and insurance. I would recommend Halifax. Reviewed on: 9th March 2023

Customer focused

Great customer service and easy to use app Reviewed on: 7th March 2023

Great banking services

Halifax helps you manage your money and has a good loan interest rate Reviewed on: 6th March 2023

Great current account

Reliable with a host of benefits such as cash back extras, a good overdraft and a monthly cash bonus. Reviewed on: 5th March 2023

Great banking

Brilliant banking app allows access to all accounts. Reviewed on: 1st March 2023

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