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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (912 reviews)

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4.13

Based on 912 reviews, last reviewed 9th Mar 2025

1000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

Poor service

To be honest, I have been With them for years Am I have no idea why. The customer service is rubbish and they have closed branches locally. The app is clunky and the fees are expensive for overseas transactions. Reviewed on: 25th February 2023

Ok

Long way to wait on the phone to speak to advisor. No option to cancel credit card online, not in branch, need to call to cancel it! Reviewed on: 23rd February 2023

More than a decade without any issues

I’ve had my account for years and never had an issue, staff at any branch I visit have always been helpful and polite. Reviewed on: 21st February 2023

HALIFAX CURRENT ACCOUNT

Excellent customer service and easy banking experience and great app great regular saver account for saving monthly Reviewed on: 19th February 2023

Halifax is so transparent!

They really have a great app, easy to use and there is always super friendly staff on the phones if you need further help. Reviewed on: 18th February 2023

Good bank, good customer support

Recommend this bank, they're responsive and have plenty branches about. Reviewed on: 18th February 2023

Highly likely to encourage more people to join the bank

The bank is highly committed and competent in providing quality service to customers Reviewed on: 17th February 2023

Great

Been with Halifax since I was 18 and they have always faultless wouldn’t use anyone else. Reviewed on: 16th February 2023

Great bank

Been with Halifax since I was 3 and never been tempted to change. Everything I need in one place and think the app is great. I have another account with a different bank (it’s a joint account) and it just doesn’t compare Reviewed on: 16th February 2023

Ease of use

Excellent service staff always helpful and good money transfer speed Reviewed on: 16th February 2023

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