Write a review

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

View other Halifax products

4.13

Based on 939 reviews, last reviewed 5th Sep 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

Read all reviews Write a review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Current account reviews (939)

Great bank

A wonderful bank to save and manage money, as well as you need help, very quick to respond and friendly. I am listening because I have an account with them Reviewed on: 10th March 2023

Average current account

Halifax current account is absolutely average - no real incentive to stay Reviewed on: 10th March 2023

Reliable safe and great service

Been with them for 20 years . Had 2 minor complaints and dealt with efficiently and with understanding Security of online banking is very good and theres perks such as cashback and halifax "rewards" . Why would I move anywhere else? Reviewed on: 9th March 2023

Product and Customer

Halifax offers excellent customer service. Reviewed on: 9th March 2023

Online banking made easy

I do all my banking, pay my bills and manage my money at the tip of my fingers. I can transfer money vetween account, see payments due out between now and payday, set up budgets, even see my credit score. I wouldn't be able to manage without it! Reviewed on: 9th March 2023

Wonderful bank, friendly, kind, understanding staff.

I have been a customer of Halifax for over ten years, they are so very helpful, informative and understanding. I would highly recommend them. Reviewed on: 9th March 2023

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

Reliable but poor (non-existant) returns.

A reliable account paying no interest, which is why I only leave minimal money in it to pay bills etc. Use on-line banking with it but do need to call in branch fairly regular, especially if needing to pay in. However local branch now closes at 3pm, whereas before covid it was 5pm. If they end up closing my local branch I may transfer to another bank. Reviewed on: 9th March 2023

Why bank with anyone else?!

I switched from another high street bank to Halifax over 7 years ago and have never looked back. Their security measures have helped alert me to suspicious activity and returned my money to me without any issues. The access and ability to stay on top of my money and be in control of my account has improved over time with a finely tuned digital app. I have also been able to get help via the app with actual people and as someone who doesn't always have time to call, I rate this highly! When there was an issue with my account from in the past, Halifax investigated and upheld my complaint as well as compensating me immediately upon issuing their final response by phone. Now that's service! Reviewed on: 9th March 2023

Excellent product and customer service

The team at Halifax are customer focused. I feel safe banking with them and highly recommend to anyone looking for a good bank Reviewed on: 9th March 2023

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Silver Added Value Account
from Lloyds Bank 3.55 from 18 reviews
Silver Account
from TSB 2.71 from 3 reviews
Current Account
from first direct 4.68 from 1358 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Halifax: Current account reviews

67% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Halifax: Current account now

Halifax Current account reviews (939)

Great bank

Average current account

Reliable safe and great service

Product and Customer

Online banking made easy

Wonderful bank, friendly, kind, understanding staff.

Brilliant banking experience

Reliable but poor (non-existant) returns.

Why bank with anyone else?!

Excellent product and customer service

Review Halifax: Current account now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024