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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (897 reviews)

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4.11

Based on 897 reviews, last reviewed 12th Feb 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Good current account offering with perks Good current account offering and pays a good bonus of £5 per month. Slick and seamless. Does what it needs to do with a fantastic app showing many di... Read more Reviewed on: 5th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (897)

Review of the Halifax, Current Account:

Been happily with Halifax for donkey's years

Signed up as a postgrad about 25 years ago and have used numerous accounts and products with them ever since. Pity both my local branches had to close, though. Reviewed on: 17th December 2019

The worst bank EVER!

Halifax have to be the WORST bank EVER! I've been banking with them since 2007 and have always used my bank account to pay bills etc... Earlier on this year somebody committed fraud using my name with Barclays Bank. I only found out because there was a CIFAS marker on my record. Halifax shut down my bank accounts and treated me like I was a criminal everytime I rang them to try and get access to my money. Barclays bank who I've never even banked with sorted out the CIFAS marker and did a thorough investigation and found that my name was used to commit fraud without my knowledge. Barclays even paid me compensation. Halifax caused me sleepless nights, a lot of stress and treated me like absolute rubbish! I would NEVER recommend that anybody bank with them! I've tried to complain, but they just ignore me. Halifax bank are absolutely disgusting! DON'T bank with them! Reviewed on: 18th September 2022

Mobile banking

Mobile banking is fast and efficient and usually log ins are without problems Reviewed on: 21st August 2022

Easy to use on a daily basis

I never have any issues with my bank. They have been very helpful to me when I have fallen on tough times financially. Reviewed on: 15th August 2022

Best online banking

Best online banking and easy to use Reviewed on: 14th August 2022

Easy and Helpful

Love my online bank current account so easy to use. Fab service Reviewed on: 6th August 2022

Never use this bank

I have had nothing but bad customer services, the rates are the worst, the terms and conditions change weekly! Your never be happy with them, those that say they are, are really shills. Reviewed on: 30th July 2022

Excellent service and fraud protection

Excellent service always. Fraud protection, Excellent online service, and 24 hour support. Reviewed on: 20th July 2022

Moving my Mortgage, Personal and Business Accounts

I have decided to move my Mortgage, Personal and Business Accounts from Halifax after 27 years as I will not do business with a company that promotes an ideology that pretends to be inclusive, but is designed to coerce its staff and customers. The promotion of displaying pronouns was illiberal enough, but the Halifax Twitter feed insulting customers and telling them to quit the bank demonstrates that Halifax's judgement cannot be trusted. Reviewed on: 29th June 2022

A brilliant website that supports a clear and extremely helpful financial service

I have been a Halifax account holder for over 4 decades now and I have always received good service. Reviewed on: 16th June 2022

Over a HOUR SITTING IN A QUEUE

Having a problem with my card so rang to speak to someone and spent well over a hour sitting in a queue. DISGUSTING Reviewed on: 10th May 2022

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