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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (897 reviews)

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4.11

Based on 897 reviews, last reviewed 12th Feb 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Good current account offering with perks Good current account offering and pays a good bonus of £5 per month. Slick and seamless. Does what it needs to do with a fantastic app showing many di... Read more Reviewed on: 5th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (897)

Review of the Halifax, Current Account:

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

Brilliant Bank

Never an issue, fantastic customer service on hand to help always, brilliant! Reviewed on: 13th April 2021

Excellent

Banked with Halifax for years never had a problem Reviewed on: 12th April 2021

Commendable Service

Have had no issues with my money except with a faulty ATM that I’m in the process of dealing with. Otherwise great app and customer service. Reviewed on: 6th April 2021

Great bank

Easy to use the app and very good staff Reviewed on: 29th March 2021

High quality

Halifax is generally a high standard banking service which is very helpful and convenient. Reviewed on: 26th March 2021

No muss no fuss

I have been with Halifax for a number of years now, maybe 10? And I can honestly say I've never had a problem. I've lost a card while out shopping (pre Covid - when you could shop!) I've had an online rouge tried to make a fraudulent charge against my account for some "white goods" in a foreign country; and, I once had to query a cash withdrawal I spotted on my statement from an overseas bank. Given that my passport was two years out of date at the time it certainly wasn't me! All of the above incidents were delt with no fuss whatsoever; and because these incidents were years apart, I can only conclude that this is their operational norm? So, yes, I've been tempted with the cash bribes to "ditch and switch" to other providers, but I'm happy where I am; and as long as I don't go into the red and I abide by the terms and conditions, there are no nasty charges. So here I'll stay. Reviewed on: 26th March 2021

Fantastic app and products

I have active accounts with quite a few startups and high Street banks, but Halifax has always been the consistently best bank for me in terms of banking products (Current account and mortgage) and the best mobile app! Reviewed on: 21st March 2021

Appalling

I have never dealt with such an appalling financial company. The staff are growing increasingly rude, inconsiderate and inefficient. Threatening, intimidating and lying on the phone. Complaints ignored for months & months on end. No responsibility or accountability. Currently closing 3 current accounts, 3 savings accounts, 1 ISA and 1 credit card due to the disgusting way in which the staff behave and management ignore. Reviewed on: 20th March 2021

Customer Centred Banking

I always feel Halifax are there to help with anything. Excellent customer service. Reviewed on: 18th March 2021

Excellent current account

I love my current account. Excellent online banking options ability to create accounts sitting in for mini savings accounts. Fab. Reviewed on: 18th March 2021

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