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Halifax: Current Account reviews

4.12
Based on 904 reviews, last reviewed 26th Feb 2025
600% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025
Linda d's avatar
Linda d

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (904)

Review of the Halifax, Current Account:

Brilliant switch service

5
I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

brilliant

5
brilliant bank to be with, been with them for over 15 years Reviewed on: 8th February 2020

No issues but no benifits

3
It's a pretty average experiance tbh, there's no real benefit to being a customer but I also have no real complaints either Reviewed on: 7th February 2020

Valued customer

5
Halifax are always quick to answer the phone and deal with any issues I have quickly. I only have a basic bank account but they make me feel like a valued customer. Reviewed on: 4th February 2020

Ok

2
Were not there for me when i wanted a £100.overdraft limit to get me to work for 4 days petrol and food. Knowing my wages would be going into my bank in 4 days Reviewed on: 3rd February 2020

savings

4
friendly staff, easy to use app. knoiwledgable for advice Reviewed on: 3rd February 2020

A very helpful place

5
A very helpful and friendly environment, in which you get great value, for your money and all the help and advice you need. No problem too small. Reviewed on: 3rd February 2020

Perfect easy naming

5
Great online banking app. Have used fraud a couple of times and had an easy experience with great help. Reviewed on: 2nd February 2020

Excellent customer service

5
Overall excellent experience with Halifax. Mobile app top quality also. The only banking app that does it all with ease Reviewed on: 30th January 2020

Amazing

5
My experience with Halifax has been amazing! There customer service is the best I have experienced. Everything is simple and easy from there customer service down to using there app. Simply amazing! Reviewed on: 30th January 2020

Solid bank

5
Halifax is a solid high street bank. Never really haf any issues, and ones ive had, have been solved quickly Reviewed on: 29th January 2020

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