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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

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4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

Life long customer

Had an account for 20years and always been happy with any queries ive had Reviewed on: 12th January 2022

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

Great

Outgoing love using my card wallet Reviewed on: 12th January 2022

Great Bank

Have always banked with Halifax, I can’t fault them. Have always been able to contact them easily with any issues. Have the best savings account on the market with them for my son. Great app also, just a great service all round Reviewed on: 11th January 2022

Supportive with rewards

Halifax offer a straightforward experience with rewards at a time when other bank accounts don't have much to offer. It is relatively easy to get through to a UK call centre if needed, although most things can be accomplished online. The call centre staff are supportive, offering extra time and care if you have identified health needs such as anxiety. The account offers £5 per month for exceeding a certain account balance or spending a certain amount on the debit card. There is also cashback for spending at certain retailers. Downsides are that interest rates aren't high, that you have to remember to activate the cashback each month rather than it being automatic, and the amounts needed to earn £5 per month are quite high. However, these factors are either common to other banks or better than banks that don't offer rewards at all Reviewed on: 8th January 2022

A very good bank

i have been with the halifax bank now for over 50 years and i can honestly say they are consistently reliable and extremely helpful and i have never had a problem with my account in all the years i have used them Reviewed on: 5th January 2022

Fantastic would recommend

We have the ultimate current account and the benefits are amazing. I can't tell you how many times I've been saved by their breakdown cover, it's saved me a small fortune. And if you have over £5k in your account you get put into a prize draw. Reviewed on: 5th January 2022

Great bank!

I’ve been with Halifax now for a few years and have just transferred it over to become my main account. The bank has always been helpful both online and in store. Easy to use internet banking - clear and helpful FAQS. Overall, a great place to bank with! Reviewed on: 5th January 2022

Halifax is Appalling

My debit card was blocked. Phoned 4 days in a row. Kept holding on for a total of 8 hours with no reply. That’s 8 hours wasted of my life for NOTHING. All l heard was a recorded message saying they are helping other customers. What a joke-what customers, really l find that difficult to believe. When l eventually spoke to Peter in personal banking who arrogantly said to me ‘l can’t help you what do you expect me to do’. He then put the phone down on me. I still can’t not use my debit card and am now moving banks. Reviewed on: 23rd December 2021

Poor customer service

I spent most of the day try to speak to fraud department.. but no luck ridiculous Reviewed on: 15th November 2021

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