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Halifax: Current account reviews

4.14
Based on 939 reviews, last reviewed 5th Sep 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025
Emma D's avatar
Emma D

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Pathetic

1
Dreadful waste of space as a bank,I would be ashamed working for this joke of a bank,and running a five star business,I advise my clients of not trusting these clowns with their hard earned money,the advisors are powerless,and can only put a complaint forward to a bunch of comedians that don't even contact you in the five days promised,I'm running into months now. I will continually expose until my issues are resolved,they are aware I have had a stroke caused by stress,but am still caused major stress by a bunch of bankers ! Reviewed on: 27th November 2020

Current account

4
A cut above the rest - staff are amazing nothing was too much trouble - switching made eaay Reviewed on: 16th September 2020

product

2
they never tell you about the best product for you Reviewed on: 2nd August 2020

A great bank with helpful staff

4
I have held a current account with the halifax for over 40 years and always found them to be helpful and never had any major problems Reviewed on: 13th July 2020

No stress bank

5
Excellent customer service, easy to follow app and online banking. Keep you updated with services and offers. Reviewed on: 2nd July 2020

Love Halifax!

5
I transferred to Halifax about 4 years ago now and I haven’t looked back! It’s so easy to navigate on the mobile app and you can have add ons such as cash back with certain shops! I have also my my house isa and savings account with Halifax and it’s so easy to move money. I always recommend Halifax to friends and family. Reviewed on: 30th June 2020

terrible bank

1
poor service clunky IT avoid! Reviewed on: 28th June 2020

Great service

5
Always consistently great service ever since I joined nearly 10 years ago. Reviewed on: 11th June 2020

Current account

5
Hassle free online transactions. Reviewed on: 29th May 2020

Easy to use, great customer service

4
Every account I have with Halifsx is extremely easy to use, the app and online banking are really user friendly, clear and helpful. When I need a conversation with someone the branch staff in Skipton and call centre staff cannot do enough for you. Reviewed on: 19th May 2020

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