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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Well run

A very easy and simple account that is well administered and backed up online and in branch Reviewed on: 12th January 2022

A great bank

The online banking functions are extremely easy to manage and help me to manage my budget. I also get paid each month for keeping the account open and am entitled to cashback and other prizes. Reviewed on: 12th January 2022

Easy account

Easy account to use, great bonus of being entered into a prize draw every month Reviewed on: 12th January 2022

Excellent

Always used Halifax and never had any issues. Great, trusted company. Brilliant app to make banking with them super easy. Reviewed on: 12th January 2022

Life long customer

Had an account for 20years and always been happy with any queries ive had Reviewed on: 12th January 2022

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

Great

Outgoing love using my card wallet Reviewed on: 12th January 2022

Great Bank

Have always banked with Halifax, I can’t fault them. Have always been able to contact them easily with any issues. Have the best savings account on the market with them for my son. Great app also, just a great service all round Reviewed on: 11th January 2022

Supportive with rewards

Halifax offer a straightforward experience with rewards at a time when other bank accounts don't have much to offer. It is relatively easy to get through to a UK call centre if needed, although most things can be accomplished online. The call centre staff are supportive, offering extra time and care if you have identified health needs such as anxiety. The account offers £5 per month for exceeding a certain account balance or spending a certain amount on the debit card. There is also cashback for spending at certain retailers. Downsides are that interest rates aren't high, that you have to remember to activate the cashback each month rather than it being automatic, and the amounts needed to earn £5 per month are quite high. However, these factors are either common to other banks or better than banks that don't offer rewards at all Reviewed on: 8th January 2022

A very good bank

i have been with the halifax bank now for over 50 years and i can honestly say they are consistently reliable and extremely helpful and i have never had a problem with my account in all the years i have used them Reviewed on: 5th January 2022

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