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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (931 reviews)

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4.15

Based on 931 reviews, last reviewed 22nd Apr 2025

2300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (931)

Outdated bank, obsolete IT systems

Bad customer service at my local branch in Milton Keynes ,unhelpful staff on their customer service department after being a loyal customer. Reviewed on: 22nd January 2021

Reliable, great app, fast payments

Always on, fast payments, easy to use app, lots of self service customer options. Reviewed on: 22nd January 2021

Pathetic

Dreadful waste of space as a bank,I would be ashamed working for this joke of a bank,and running a five star business,I advise my clients of not trusting these clowns with their hard earned money,the advisors are powerless,and can only put a complaint forward to a bunch of comedians that don't even contact you in the five days promised,I'm running into months now. I will continually expose until my issues are resolved,they are aware I have had a stroke caused by stress,but am still caused major stress by a bunch of bankers ! Reviewed on: 27th November 2020

Current account

A cut above the rest - staff are amazing nothing was too much trouble - switching made eaay Reviewed on: 16th September 2020

product

they never tell you about the best product for you Reviewed on: 2nd August 2020

A great bank with helpful staff

I have held a current account with the halifax for over 40 years and always found them to be helpful and never had any major problems Reviewed on: 13th July 2020

No stress bank

Excellent customer service, easy to follow app and online banking. Keep you updated with services and offers. Reviewed on: 2nd July 2020

Love Halifax!

I transferred to Halifax about 4 years ago now and I haven’t looked back! It’s so easy to navigate on the mobile app and you can have add ons such as cash back with certain shops! I have also my my house isa and savings account with Halifax and it’s so easy to move money. I always recommend Halifax to friends and family. Reviewed on: 30th June 2020

terrible bank

poor service clunky IT avoid! Reviewed on: 28th June 2020

Great service

Always consistently great service ever since I joined nearly 10 years ago. Reviewed on: 11th June 2020

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