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Halifax: Current account reviews

Name: Current account
Rating: 4.26 (984 reviews)

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4.26

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Simple efficient basic

Easy access on app and call centre Reviewed on: 17th August 2021

great ORGANISATION

eASY TO WORK WITH THO WISH HAD MORE BRANCHES Reviewed on: 5th August 2021

Good service especially online

online system is good and easy to use Reviewed on: 28th July 2021

Bank???

I suddenly discovered the impossible task of seeing my account. This account has been accessible for over 10 years. The paperwork advised to call at my local branch. Total waste of time and parking money. A month later still no hope. Reviewed on: 12th July 2021

Current account with benefits

I wanted a simple current account n I got one with Halifax I have been with them for over 20years n extremely happy Reviewed on: 14th June 2021

Ridiculous poor bank

Full of excuses and lies every person contradicts the other money disappeared from account and no help Reviewed on: 11th June 2021

Excellent bank & App

I always find Halifax staff friendly and pleased to help. The App is also excellent now bringing it to match many of the challenger banks facilities, such as notifications. Reviewed on: 15th April 2021

Very poor service

Tried to close a joint account but was told it had already been closed by the other account holder. This isn't good practice really. They didn't seem to care. Reviewed on: 14th April 2021

Brilliant Bank

Never an issue, fantastic customer service on hand to help always, brilliant! Reviewed on: 13th April 2021

Excellent

Banked with Halifax for years never had a problem Reviewed on: 12th April 2021

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