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Halifax: Current account reviews

4.14
Based on 939 reviews, last reviewed 5th Sep 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025
Emma D's avatar
Emma D

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Dependable

5
I've banked with Halifax for over 20 years and have never had issues with them. Great overdraft rates. Excellent service when account had been backed with full money recovery. Reviewed on: 9th February 2020

You Can't Find A Better Bank!

5
Been with the Halifax bank since Junior school! Great banking and customer service. I will never leave. Reviewed on: 9th February 2020

A decent basic service

3
The basic current account is fine for most needs. There is a tiny £2 per month reward, having reduced from £5 originally. The main reason I stay with them is the staff in my local branch. They are helpful, friendly and courteous. Reviewed on: 8th February 2020

Great bank

4
Been with Halifax for years, the only reason it's not 5 stars is the mobile banking app has a lot of technical difficulties Reviewed on: 8th February 2020

current account

4
they only now give £2 monthly reward for a regular deposit,a big drop from when first joined Reviewed on: 8th February 2020

Safe and reliable

5
I have been banking with halifax for over 20 years, and have always felt my money is in safe hands with them. They are reliable, friendly and, most importantly, reimbursed me when I was a victim of fraud many years ago. Reviewed on: 8th February 2020

brilliant

5
brilliant bank to be with, been with them for over 15 years Reviewed on: 8th February 2020

No issues but no benifits

3
It's a pretty average experiance tbh, there's no real benefit to being a customer but I also have no real complaints either Reviewed on: 7th February 2020

Valued customer

5
Halifax are always quick to answer the phone and deal with any issues I have quickly. I only have a basic bank account but they make me feel like a valued customer. Reviewed on: 4th February 2020

Ok

2
Were not there for me when i wanted a £100.overdraft limit to get me to work for 4 days petrol and food. Knowing my wages would be going into my bank in 4 days Reviewed on: 3rd February 2020

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