Write a review

Newsletter

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

View other Halifax products

4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

Read all reviews Write a review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Current account reviews (988)

Customer Centred Banking

I always feel Halifax are there to help with anything. Excellent customer service. Reviewed on: 18th March 2021

Excellent current account

I love my current account. Excellent online banking options ability to create accounts sitting in for mini savings accounts. Fab. Reviewed on: 18th March 2021

Exemplary of what a bank should be

In my 8 - 10 years of banking with HALIFAX, I can count the number of times I had have to go into the bank to discuss any problems because I have never had one. Also, when I did have a query and needed to go into my branch, the staff knew exactly what was required to find a solution. My money was easily accessible and I was never made to feel that I couldn't get at it. They offered alot of services to customers and businesses. I couldn't say enough about them if I wanted to. You also get instantaneous alerts whenever there is an activity on your account. They did it first :) Reviewed on: 13th March 2021

Good

Good readable easy to understand Reviewed on: 12th March 2021

walk in walk out save

first savers pinch best bank in out branch. Reviewed on: 10th March 2021

Lovely and warm

Lovely provider of basic FS services Reviewed on: 10th March 2021

Everything you want

The Halifax current account has everything you expect of a modern account. Cheque deposit by photo. Useful budgeting features. As someone who has used the current account switch service many times, Halifax is always the best experience. Reviewed on: 2nd March 2021

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

Incompetent

I tried making an online transfer of monies from my Halifax account. However, I was requested to call the fraud line. I’ve was on hold for 3 hours and gave up. I tried again and gave up after another 3 hours. I spent 6 hours on the phone since it was an urgent transaction. I will now transfer my money elsewhere and similarly with all my businesses. Incompetence doesn’t fully describe such a service. Reviewed on: 26th February 2021

Current account

Easy to use no fuss account they also have a fee free credit card when abroad. Good customer service Reviewed on: 26th February 2021

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Under 16s account
from Monzo 4.89 from 946 reviews
Current accounts
from Zempler Bank 4.75 from 8128 reviews
Current Account
from Punjab National Bank 3.79 from 1 reviews

Want to see more from Halifax?

Online Saver
from Halifax 4.49 from 35 reviews
Everyday spending credit cards
from Halifax 4.44 from 76 reviews
Reward current account
from Halifax 4.43 from 205 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub