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Halifax: Current account reviews

4.14
Based on 939 reviews, last reviewed 5th Sep 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025
Emma D's avatar
Emma D

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Good inaf

1
Not very happy. Not good coutamer service. Reviewed on: 27th January 2020

Great Bank

5
I've never had any problems banking with Halifax. Easy but secure online access. Reviewed on: 26th January 2020

Untold Investments

2
I was surprised to find that as part of the Lloyd’s banking group my monies were used to support fossil fuel extraction. Reviewed on: 25th January 2020

Halifax Rocks

4
There’s nothing they can’t do and they do it well. The only reason for a lower score is due to branch closing hours. Reviewed on: 25th January 2020

Great services

5
Simply the best bank in London. Easy to use and safe Reviewed on: 24th January 2020

Good servcie but declining rewards

4
Customer service in branch is good. Account started out with a £5 per month reward, reduced to £3 & then to £2. Reviewed on: 24th January 2020

Best current account

5
Been with them for years. Good branch and local. I like the website too Reviewed on: 24th January 2020

Great service

4
Easiest account ive ever had - recommend to all Reviewed on: 21st January 2020

Great!

5
I've had an account since 1999. I moved away to Asia for several years, leaving very little in my account. When I eventually moved back to the UK in 2012, I was able to re-access my account with no difficulty and no charges! This was unusual as I was used to paying a fee in Hong Kong with HSBC. If your account fell below $5000, you were charged $50. No wonder so many people were leaving "The World's Favourite Bank"! I have never had any problems with The Halifax. Their mobile app is easy to use and quick. Customer service is exemplary. Reviewed on: 21st January 2020

Reliable trustworthy

5
I have banked with Halifax for several years. They have great customer service, the online banking is easy to organise my money. The savings accounts offer good interest rates and the current account offers a £2 bonus each month. Reviewed on: 19th January 2020

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