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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (923 reviews)

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4.12

Based on 923 reviews, last reviewed 2nd Apr 2025

1700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

app is easy to use and has lots of features app is easy to use and has lots of features Reviewed on: 2nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience. ...

Halifax Current Account reviews (923)

Review of the Halifax, Current Account:

lost my cheque in branch!

not professional, how can they LOSE a cheque? deposited through the hole in the wall and left on the side in their office for over a week until i complained about being overdrawn for unknown reason. Reviewed on: 17th January 2022

Halifax app

Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. The app is so much easier to use when finding out details about my current account, very user friendly. Reviewed on: 10th December 2024

I can’t bank with the enemy!

I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee on e month! I hadn’t even realised it had happened as I was preoccupied with other stresses! They report payments as missed after 35 days! I bought the account back up to date after 42 days (1 week). I then received a missed payment on my credit file! Had no idea this was even possible and wrote to Halifax to explain my situation a... Reviewed on: 29th October 2024

They constantly block my card for suspicion of fraud...

They constantly block my card for suspicion of fraud, even for food orders from Deliveroo. Had to call them three times in ten days and each call took 30 mins, take a photo my ID, myself, many security questions and the next thing is my account blocked again. Reviewed on: 25th October 2024

I have had a current account for years.

I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you don't get any interest on your balance like other banks. Reviewed on: 15th October 2024

Card payments refused despite several calls confirmi...

Card payments refused despite several calls confirming my whereabouts. Hours and hours wasted, stuck without my own money. Stay clear. Absolute amateurs. Reviewed on: 7th September 2024

Great customer service sorted my fraud claim quickly

Great customer service sorted my fraud claim quickly Reviewed on: 3rd September 2024

Life-long Halifax customer worried about future banking

I have been a life-long Halifax account holder, I hold a few accounts with them including savers and current accounts. They are easy to manage online if you are a little tech savvy, nothing too complicated however where they fail to deliver in my eyes is 1) Interest rates 2) Catering for the older generation 3) Lack of physical banks. While I am generally satisfied with their services for my own personal needs there are improvements needed for sure. Their interest rates are meas... Reviewed on: 24th August 2024

The overdraft fees are extortionate

The overdraft fees are extortionate Reviewed on: 24th August 2024

I’ve been a Halifax customer many years they have al...

I’ve been a Halifax customer many years they have always been a reliable bank with great customer service I won’t go anywhere else. Reviewed on: 23rd August 2024

No Interest on basic Current Account

Been with Halifax for many years. I used to get benefits for having a current account but now I don't. I am tempted to move banks to get interest on my current account but it is too much hassle to do so. Reviewed on: 18th June 2024

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