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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (907 reviews)

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4.12

Based on 906 reviews, last reviewed 27th Feb 2025

700% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Decent British bank easy to manage on the app withou... Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (907)

Review of the Halifax, Current Account:

Brilliant switch service

I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

Really helpful and excellent service

I have only just signed up with Halifax but they were very helpful. Excellent communication and services Reviewed on: 16th April 2019

Easy To Use

The online banking app makes it easy to keep up to date with your finances. You can also pay cheques up to £500 online now which saves a trip in to town. If you do need to go in to the branch the staff are always helpful and efficient. Reviewed on: 16th April 2019

great service

U.K. call centres that answer the phone quickly. Reviewed on: 16th April 2019

Good current account

Halifax have served us well as a bank. The internet banking is very occasionally down for maintenance, but generally very good. My main complaint is that the monthly bonus has dropped from £5 to £2 which isn't very good. Reviewed on: 15th April 2019

They offer £135 to switch for a reason - DON'T DO IT

I have been a customer with Halifax since 2011 and have had ongoing problems with them. Over the years my debit card gets unexpectedly blocked by Halifax when they decide there has been a few too many transactions (online shopping etc.) I have complained several times about how they will just block a card and do nothing to resolve it. Recently I have decided to switch because I had my purse stolen in town, with both my Halifax credit and debit cards in. I received the credit card (not working, contactless not authorised) and from 15th Feb as of today 26th Feb I have yet to receive my debit card. No response from Halifax, have had to rely on cash from family for the past 2 weeks and have embarrassingly had to hand things back at checkout when cash couldn't cover it. I am completely dependent on Halifax and they leave me without any cards for nearly 2 weeks. Opening a case with Financial Ombudsman out of principle. Can't wait to switch to RBS Reviewed on: 26th February 2019

Keep you in the loop

Halifax are very good at keeping you up to date with balance updates and reminders of direct debts coming soon so it is super easy to budget. Reviewed on: 10th February 2019

Quids in!

My current bank with whome I had been with for 25 years were becoming boring ,unforgiving and uncurrent so I saw a refreshing change with a bonus with Halifax . Not only a good move, I was paid for doing it! Thankyou. Reviewed on: 9th February 2019

Good service

Good solid customer service and a wide range of products available Reviewed on: 8th February 2019

Simple Current Account

My current account with the Halifax is a no nonesense simple to use Internet account. No overdraft, no credit card, no hassle. Reviewed on: 6th February 2019

Charged me over £6k in interest on a £5k overdraft and refused to help me when I begged for help

Crooks, simple as that. Begged them for help when I was under huge financial pressure after my partner had a mental health breakdown. They did virtually nothing. Even threatened me after I went onto a DMP. Reviewed on: 6th February 2019

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