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Halifax: Current account reviews

4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (988)

Great Bank

5
I've never had any problems banking with Halifax. Easy but secure online access. Reviewed on: 26th January 2020

Untold Investments

2
I was surprised to find that as part of the Lloyd’s banking group my monies were used to support fossil fuel extraction. Reviewed on: 25th January 2020

Halifax Rocks

4
There’s nothing they can’t do and they do it well. The only reason for a lower score is due to branch closing hours. Reviewed on: 25th January 2020

Great services

5
Simply the best bank in London. Easy to use and safe Reviewed on: 24th January 2020

Good servcie but declining rewards

4
Customer service in branch is good. Account started out with a £5 per month reward, reduced to £3 & then to £2. Reviewed on: 24th January 2020

Best current account

5
Been with them for years. Good branch and local. I like the website too Reviewed on: 24th January 2020

Great service

4
Easiest account ive ever had - recommend to all Reviewed on: 21st January 2020

Great!

5
I've had an account since 1999. I moved away to Asia for several years, leaving very little in my account. When I eventually moved back to the UK in 2012, I was able to re-access my account with no difficulty and no charges! This was unusual as I was used to paying a fee in Hong Kong with HSBC. If your account fell below $5000, you were charged $50. No wonder so many people were leaving "The World's Favourite Bank"! I have never had any problems with The Halifax. Their mobile app is easy to use and quick. Customer service is exemplary. Reviewed on: 21st January 2020

Reliable trustworthy

5
I have banked with Halifax for several years. They have great customer service, the online banking is easy to organise my money. The savings accounts offer good interest rates and the current account offers a £2 bonus each month. Reviewed on: 19th January 2020

Great bank

5
I love banking with halifax as never had many problems and i am always able to sort any issues should i ever get any Reviewed on: 18th January 2020

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