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Halifax: Current account reviews

4.18
Based on 982 reviews, last reviewed 24th Apr 2026
133% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026
Ell jay's avatar
Ell jay

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Great service

4
Easiest account ive ever had - recommend to all Reviewed on: 21st January 2020

Great!

5
I've had an account since 1999. I moved away to Asia for several years, leaving very little in my account. When I eventually moved back to the UK in 2012, I was able to re-access my account with no difficulty and no charges! This was unusual as I was used to paying a fee in Hong Kong with HSBC. If your account fell below $5000, you were charged $50. No wonder so many people were leaving "The World's Favourite Bank"! I have never had any problems with The Halifax. Their mobile app is easy to use and quick. Customer service is exemplary. Reviewed on: 21st January 2020

Reliable trustworthy

5
I have banked with Halifax for several years. They have great customer service, the online banking is easy to organise my money. The savings accounts offer good interest rates and the current account offers a £2 bonus each month. Reviewed on: 19th January 2020

Great bank

5
I love banking with halifax as never had many problems and i am always able to sort any issues should i ever get any Reviewed on: 18th January 2020

helpful

3
they were very helpful when discussing saving account options in great detail. Reviewed on: 16th January 2020

Reliable and Reasonable

4
None of the rip off nonsence I've had from the big 4. Reviewed on: 11th January 2020

disgusting bank that will let anybody steal your money

1
closing my account down due to theft. 500 pounds taken from my account over the past year through the banks non existent security. Halifax dont care and dont help or pay it back. treat customers appallingly. Reviewed on: 8th January 2020

Great bank account with easy options

4
Great, easy to use current account. The app is great, the online banking website a little clunkier but still pretty user friendly. Service is always good. Only gripe is that they have been cutting rewards little by little the past year or so. But still overall a good account which I would recommend. Reviewed on: 4th January 2020

super friendly

5
nothing is too much trouble. friendly too Reviewed on: 30th December 2019

Great bank

5
Never had any issues always happy to help and does exactly what i need with a bank Reviewed on: 30th December 2019

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