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Halifax: Current account reviews

4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (988)

You Can't Find A Better Bank!

5
Been with the Halifax bank since Junior school! Great banking and customer service. I will never leave. Reviewed on: 9th February 2020

A decent basic service

3
The basic current account is fine for most needs. There is a tiny £2 per month reward, having reduced from £5 originally. The main reason I stay with them is the staff in my local branch. They are helpful, friendly and courteous. Reviewed on: 8th February 2020

Great bank

4
Been with Halifax for years, the only reason it's not 5 stars is the mobile banking app has a lot of technical difficulties Reviewed on: 8th February 2020

current account

4
they only now give £2 monthly reward for a regular deposit,a big drop from when first joined Reviewed on: 8th February 2020

Safe and reliable

5
I have been banking with halifax for over 20 years, and have always felt my money is in safe hands with them. They are reliable, friendly and, most importantly, reimbursed me when I was a victim of fraud many years ago. Reviewed on: 8th February 2020

brilliant

5
brilliant bank to be with, been with them for over 15 years Reviewed on: 8th February 2020

No issues but no benifits

3
It's a pretty average experiance tbh, there's no real benefit to being a customer but I also have no real complaints either Reviewed on: 7th February 2020

Valued customer

5
Halifax are always quick to answer the phone and deal with any issues I have quickly. I only have a basic bank account but they make me feel like a valued customer. Reviewed on: 4th February 2020

Ok

2
Were not there for me when i wanted a £100.overdraft limit to get me to work for 4 days petrol and food. Knowing my wages would be going into my bank in 4 days Reviewed on: 3rd February 2020

savings

4
friendly staff, easy to use app. knoiwledgable for advice Reviewed on: 3rd February 2020

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