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Halifax: Current account reviews

Name: Current account
Rating: 4.26 (984 reviews)

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4.27

Based on 984 reviews, last reviewed 11th Jun 2026

50% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Safe and reliable

I have been banking with halifax for over 20 years, and have always felt my money is in safe hands with them. They are reliable, friendly and, most importantly, reimbursed me when I was a victim of fraud many years ago. Reviewed on: 8th February 2020

brilliant

brilliant bank to be with, been with them for over 15 years Reviewed on: 8th February 2020

No issues but no benifits

It's a pretty average experiance tbh, there's no real benefit to being a customer but I also have no real complaints either Reviewed on: 7th February 2020

Valued customer

Halifax are always quick to answer the phone and deal with any issues I have quickly. I only have a basic bank account but they make me feel like a valued customer. Reviewed on: 4th February 2020

Ok

Were not there for me when i wanted a £100.overdraft limit to get me to work for 4 days petrol and food. Knowing my wages would be going into my bank in 4 days Reviewed on: 3rd February 2020

savings

friendly staff, easy to use app. knoiwledgable for advice Reviewed on: 3rd February 2020

A very helpful place

A very helpful and friendly environment, in which you get great value, for your money and all the help and advice you need. No problem too small. Reviewed on: 3rd February 2020

Perfect easy naming

Great online banking app. Have used fraud a couple of times and had an easy experience with great help. Reviewed on: 2nd February 2020

Excellent customer service

Overall excellent experience with Halifax. Mobile app top quality also. The only banking app that does it all with ease Reviewed on: 30th January 2020

Amazing

My experience with Halifax has been amazing! There customer service is the best I have experienced. Everything is simple and easy from there customer service down to using there app. Simply amazing! Reviewed on: 30th January 2020

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