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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

No issues but no benifits

It's a pretty average experiance tbh, there's no real benefit to being a customer but I also have no real complaints either Reviewed on: 7th February 2020

Valued customer

Halifax are always quick to answer the phone and deal with any issues I have quickly. I only have a basic bank account but they make me feel like a valued customer. Reviewed on: 4th February 2020

Ok

Were not there for me when i wanted a £100.overdraft limit to get me to work for 4 days petrol and food. Knowing my wages would be going into my bank in 4 days Reviewed on: 3rd February 2020

savings

friendly staff, easy to use app. knoiwledgable for advice Reviewed on: 3rd February 2020

A very helpful place

A very helpful and friendly environment, in which you get great value, for your money and all the help and advice you need. No problem too small. Reviewed on: 3rd February 2020

Perfect easy naming

Great online banking app. Have used fraud a couple of times and had an easy experience with great help. Reviewed on: 2nd February 2020

Excellent customer service

Overall excellent experience with Halifax. Mobile app top quality also. The only banking app that does it all with ease Reviewed on: 30th January 2020

Amazing

My experience with Halifax has been amazing! There customer service is the best I have experienced. Everything is simple and easy from there customer service down to using there app. Simply amazing! Reviewed on: 30th January 2020

Solid bank

Halifax is a solid high street bank. Never really haf any issues, and ones ive had, have been solved quickly Reviewed on: 29th January 2020

Halifax current account

I have no complaints but you don't get any benefits, just £2 monthly reward (which used to be £5 when I first opened the account). Reviewed on: 29th January 2020

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