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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Corona virus

Halifax bank is disgusting I have been an account holder for in excess of 20 years I am 73 years and I have just had an operation for stomach cancer and now I have a lump in my liver that is being investigated. I called today to try to transfer £100.00 to an elderly lady in London that has no money and no shopping she lives 50 miles from me I called the Halifax and waited 50 mins for my call to be answered went through the security including my voice is my password and was connected to a gentleman at the Halifax re refused to allow me to make the transfer and was not helpful at all I asked to speak to a supervisor as it was a matter of urgency and possibly life and death he connected me to another agent who again refused to allow me to transfer money I was told I could raise a complaint which I did and was told it would take a week before anyone came back to me in the meantime someone has no money or food eventually I was informed that I wasn’t talking to a supervisor so I asked to be connected I was then told I couldn’t be connected as I had raised a complaint.Under the circumstances I am disgusted with the Halifax everyone is in lockdown not allowed out we are both elderly and I have underlying problems and they refused to help I have a fair amount of money in my account and only wanted to transfer £100. To possibly save someone’s life but I now have to either drive the 120 mile round journey or pay a courier I spent one and a half hours on the phone I will be taking this up with the F.O this is disgusting treatment of elderly people Reviewed on: 28th March 2020

Great Account

Halifax are just a great all round bank, good customer service, plenty of banking incentives. Never had a problem. Reviewed on: 9th February 2020

Excellent service

The branch staff at my local branch are always helpful and friendly Reviewed on: 9th February 2020

Dependable

I've banked with Halifax for over 20 years and have never had issues with them. Great overdraft rates. Excellent service when account had been backed with full money recovery. Reviewed on: 9th February 2020

You Can't Find A Better Bank!

Been with the Halifax bank since Junior school! Great banking and customer service. I will never leave. Reviewed on: 9th February 2020

A decent basic service

The basic current account is fine for most needs. There is a tiny £2 per month reward, having reduced from £5 originally. The main reason I stay with them is the staff in my local branch. They are helpful, friendly and courteous. Reviewed on: 8th February 2020

Great bank

Been with Halifax for years, the only reason it's not 5 stars is the mobile banking app has a lot of technical difficulties Reviewed on: 8th February 2020

current account

they only now give £2 monthly reward for a regular deposit,a big drop from when first joined Reviewed on: 8th February 2020

Safe and reliable

I have been banking with halifax for over 20 years, and have always felt my money is in safe hands with them. They are reliable, friendly and, most importantly, reimbursed me when I was a victim of fraud many years ago. Reviewed on: 8th February 2020

brilliant

brilliant bank to be with, been with them for over 15 years Reviewed on: 8th February 2020

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