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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.29 (256 reviews)

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4.14

Based on 256 reviews, last reviewed 5th Dec 2024

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

5

Credit card is excellent as you don’t get charged fe... Credit card is excellent as you don’t get charged fees for using it abroad. Easy to use app and never have any issues using the card, would recommend!... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (256)

Review of the Halifax, Clarity Credit Card:

Excellent service

Very good customer service in terms of call centres and postal admin. Reviewed on: 15th November 2016

Credit card is excellent as you don’t get charged fe...

Credit card is excellent as you don’t get charged fees for using it abroad. Easy to use app and never have any issues using the card, would recommend! The customer service chat on the app is also great if you ever do have any issues Reviewed on: 5th December 2024

Handy while on holiday paying for more expensive items.

Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024

Card blocked whilst abroad.

Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

Avoid Halifax!!

I have been a loyal customer of Halifax for many years, but my recent experience has left me deeply disappointed and frustrated. If you are unfortunate enough to encounter contactless fraud, do not expect them to help you, even if you have strong, objective evidence that it wasn't you. Their lack of proper investigation, poor customer service, and refusal to acknowledge the possibility of fraud is embarrassing for a bank. I urge anyone considering Halifax to think twice and avoid them at all costs. They sent my new credit card to my old address, sent letters to outdated email addresses which they shouldn't even store due to GDPR, and repeatedly addressed me by the wrong name. Reviewed on: 2nd August 2024

Using Halifax Clarity credit card aboard.

Using Halifax Clarity credit card aboard. No issues at all and easy to withdraw funds with no interest charges attached. Customer service is very good and efficient too, when I had to call them about a transaction. Reviewed on: 2nd June 2024

A useful card when travelling

It's really useful to have it as an option when travelling abroad. Reviewed on: 24th May 2024

The Halifax Credit card is easy to apply for, quick...

The Halifax Credit card is easy to apply for, quick to arrive and easy to use. It's also easy to pay it off using the personal banking app. It also works out cheaper when abroad and you pay in the local currency. Reviewed on: 24th May 2024

Good credit card rates and suitability for travel ab...

Good credit card rates and suitability for travel abroad. Easy tonise and very simple to manage Reviewed on: 24th May 2024

Decade of this card

I've had this card for a decade, it has the best exchange rate and I also use it fir everyday spending paying it off in full every month Reviewed on: 24th May 2024

Worst card I have ever had.

Worst card I have ever had. Only signed up so I could use abroad and not incur currency fees. First card only worked 50% of the time using contactless, tried to change pin both online and in branch and was told it’s temperamental .got. Second card and it was just as bad, didn’t work half the time so cannot risk using abroad so going back to Barclaycsrd Freedom which now offers same service and it 100% reliable Reviewed on: 21st April 2024

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